 1 932 beoordelingen

Palacio de los Duques Gran Mel

Cuesta de Santo Domingo 5 y 7, 28013 Madrid, Spanje Toegang

Palacio de los Duques Gran Mel

Dit hotel ligt in het historische, artistieke en culturele hart van de stad, naast de belangrijkste bezienswaardigheden in Madrid, zoals het Koninklijk Paleis, Opera House, de kathedraal en het plein Plaza Mayor.
Gran Melia Palacio de los Duques Hotel combineert twee historische gebouwen (een 13e eeuws klooster en 19e eeuwse paleis van de Hertogen van Granada de Ega) bijgewerkt om een ​​avant-gardistische stijl.
Dit prachtige hotel is volledig geïnspireerd door de beroemde Velazquez meesterwerk Las Meninas. De prachtige historische tuin van meer dan 1000m² is een weelderige groene landschap en de ziel van het hotel vormt. Deze prominente werf beschikt over een rustige tuin en een breed gastronomisch aanbod.
180 ruime kamers, velen van hen speciaal ontworpen voor gezinnen, waarvan 20 luxe suites. Alle kamers zijn prachtig ingericht met een geweldige combinatie van kunst en hoogwaardige technologie.
Hoogste niveau van service en warm en vriendelijk personeel. De exclusieve eten en drinken open ruimte combineert een stijlvolle eetzaal en de kosmopolitische cocktailbar. Deze ruimte, gewijd aan hoge gastronomie, staat open voor de tuin en biedt verschillende sferen en avant-garde decor.
De Thai Room wellness vertegenwoordigt een ware toevluchtsoord en roept een authentieke Aziatische welzijn, dat samen met de sportschool dragen van een heiligdom van holistische vernieuwing van lichaam, geest en ziel.
Perfect voor evenementen, dit hotel beschikt over 9 vergaderzalen met natuurlijk daglicht, met inbegrip van een multi-functionele ruimte omgeven door tuinen, het maken van een totaal van 1.000 vierkante meter.
Volgens de Spaanse Anti-Tobacco wet, dit is een rookvrij hotel. Echter, alle gasten hebben toegang tot het terras waar roken is toegestaan.

DOWNTOWN/ Next to the ROYAL PALACE OPERA HOUSE and THE CATHEDRAL - Cuesta de Santo Domingo 5 y 7 Madrid 28013 SpainCOORDINATES N 40.251140 / W -3.423502Gran Melia Palacio de los Duques is located in the artistic and culture heart of Madrid next to the main city s attractions such as the Royal Palace Opera House and Cathedral and a short walk from the Triangle of Art formed by the Prado Reina Sofia and Thyssen Museums.The hotel is located downtown in the privileged Habsburg district from where

Kamers

Hotel

  • Internet
    Gratis WiFi
  • Draadloos internet in de openbare ruimtes
  • Vervoer
    Binnen parkeren
  • Valet parking
  • Receptie
    24-uurs receptie
  • Bell staff / portier
  • Conciërgekamer
  • Vroeg inchecken
  • Snel uitchecken
  • Late check-out beschikbaar
  • Opslag plaats
  • Technische conciërge
  • Wegwerken
    Fotokopieercentrale
  • Algemeen
    Airconditioning
  • Aansluiten kamers
  • Rookvrije kamers
  • Hotel Service
    24-uurs beveiliging
  • ATM / Geldautomaat
  • Wisselkantoor
  • Stomerij
  • Wasserette / was- en strijkservice
  • Onsite wasserette
  • Kluis
  • Veiligheid
  • Schoenpoets stand
  • Turndownservice
  • Wekservice
  • Outlets
    Gift / Nieuws stand
  • Diverse / Supermarkt
  • Reist u met anderen
    Kinderopvang dienst
  • Kinderen welkom
  • Familieplan
  • Huisdieren toegestaan
  • Beschikbaar
    Toegankelijke faciliteiten
  • Handicap kamers
  • Liften
  • Evenementen
    Catering
  • Vergaderfaciliteiten
  • Vergaderzalen

Kamers

  • Communicatie
    Internet toegang
  • Draadloos internet
  • Luidspreker
  • Voicemail
  • Badkamer
    Telefoon in de badkamer
  • Douche
  • Eten & Drinken
    Koffie / thee zetter
  • Minibar
  • Vermaak
    AM / FM-radio
  • Kabeltelevisie
  • CD Speler
  • Dvd-speler
  • Stereo
  • Televisie
  • TV
  • Bedrijf
    Data port
  • Bureau
  • Directe telefoonlijn
  • Telefoon
  • Algemeen
    Alarmklok
  • Plafondventilator
  • Ijzeren
  • Niet roken
  • Veilig
  • Rookmelders
  • Beschikbaar
    Kamer voor gehandicapten
  • Brandalarm met licht

Recreatie

  • zwembad
    Openlucht zwembad
  • Zwembad
  • Zon zonnebank
  • Wellness
    Gezondheids-club
  • Massages
  • Solarium
  • Geschiktheid
    Gewichtheffen
  • Cultureel
    Nachtclub

Eten en drinken

  • Maaltijden
    Ontbijtbuffet
  • Gratis continentaal ontbijt
  • Michelin - sterren
  • Speciale aandacht
    Lobby koffieservice
  • Diensten
    24-uurs roomservice
  • Executive verdieping
  • Room service
  • Keukenfaciliteiten
    Barbecue grills
  • Outlets typt
    Coffeeshop
  • Lounges / bars
  • Restaurant

Ontbijt

  • Gratis continentaal ontbijt
  • Ontbijtbuffet

House beleid

  • Inchecken tijd: 15:00
  • Uitchecken tijd: 12:00

Annuleren beleid
Als u 1 dag voor aankomst na 14:00 uur lokale tijd te annuleren of een no-show, wordt de verbeurdverklaring bedrag dat een 1 nacht verblijf.

Reizen met anderen

Kinderen beleid
- Children aged up to 2 years old are free of charge- Children from 3 to 11 years old are charged 60 EUR including VAT daily for Extra Bed including breakfast .-Children from 12 to 18 years old are charged 120 EUR including VAT daily for Extra Bed including breakfast .Extra beds are available in all rooms except Classic room E1Q and Premium D1K room.Childrens options-Dvd player and cartoons on request -Baby sitting on request -Special Menu on request -Wii and Play Station on request -Access t

Huisdieren zijn toegestaan ​​op aanvraag.
Samll dogs and cats are allowed -10 kilograms max.- / 40 Eurs per day cleaning fee

Betalingswijze

     

Talen gesproken

  • Engels
  • Spaans

Welkom capaciteit

  • Aantal vergaderzalen: 6
  • Aantal slaapkamers: 180
  • Grootste maat vergaderzaal: 3681 sq. ft.
  • Grootste vergaderzaal capaciteit: 240

Parkeren

  • Binnen parkeren
  • Valet parking

Voorzieningen

  • Bulletin boards
  • Videocamera
  • Andere apparatuur en faciliteiten
  • Lessenaar
  • Draadloos internet connectiviteit
  • Video-opname
  • In-house AV-afdeling
  • Monitors
  • Dansvloer
  • Flip-over en stiften
  • Videovergaderen
  • Verwarming / koeling controles
  • Platform
  • Natuurlijk daglicht
  • Scherm
  • Draadloze microfoons
  • Backstage projector
  • Overhead projector

Natuurlijke omgeving

Eco-vriendelijk actie pand


  •  Lokaal eten

Meest nuttige beoordelingen 9 32 beoordelingen

Paul Williams
7 jaren geleden – Google

10

If there is a better place to stay in Madrid we will never find out. Because we will always return here. Sara our gorgeous host was most helpful. The rooms the rooftop pool the breakfast bar and lounge simply beautiful. All the rest of the staff were very helpful and we didn’t need for anything. The rooms the room service the room layout just a pleasure to come back to after a solid day of exploring this beautiful city.

GeN T
7 jaren geleden – Google

9

Marvelous hotel with some of the most expensive and exquisite tapastries. You will feel like you are staying in the old palace with exceptional service. The staff are the best. You will not find a better hotel for this price and luxury of silence anywhere else. This place is a must.

Juliette Zeidan
7 jaren geleden – Google

8

Very friendly staff and welcoming. We had a wonderful night. Located in the center of Madrid and a walking distance from main plazas

Oxana Stepanova
7 jaren geleden – Google

10

New center hotel In Madrid. Fabulous breakfast in the courtyard or inside, you can choose. Dark corridors, great beds, bathroom with all you need. The and coffee facilities also made the difference. And just 3 minutes walking to the Opera house. By the way, the schedule for 2018-2019 is worth seeing and listening!

Eric Franz
7 jaren geleden – Google

9

We had a wonderful stay at this hotel. The location is excellent, walking distance to restaurants and shops. Rooms are modern with nice bathrooms and also option to connect your own music. If you are tall, avoid top floor rooms, in one of them on a first night I walked in to the slinted ceiling. Not sure if this is in all of them. The other room we got was fine.
The decor and theme of this hotel is Vasques. I think... Anyway. I liked it a lot ;)
There are several restaurants in the hotel and also a gym and spa. Front desk was very friendly and helpful. I would recomend this hotel and would stay here again

Dylanger Daly
7 jaren geleden – Google

10

This is literally the best Hotel you'll ever stay at, it sure is mine. Upon checkin you'll be offered a drink, the check-in process is professional and personal. Moving onto the room, you'll notice a chocolate and personalized note signed by the manager of the Hotel.

The bed is the best I've ever slept in, the bathroom is superb, small things like Shampoo, Soap are high quality.

Onto the bar/breakfast area, where I'm currently sitting with Cortado in hand, lovely Jazz playing, Breakfast service is closed, but they make an exception, it's a feeling of personalized exclusivity.

The food. You won't feel guilty about not eating at other places in Madrid, the food is the best I've had in Madrid thus far, the 2 Brothers Restaurant is absolutely out of this world, If you're wanting to Wine and Dine a lady, or dazzle a client - This is the place.

You'll notice each staff member place their hand on their heart and look at you directly when they greet you.

This Hotel is for you, they're here. For you.

Brent Cornelissen
7 jaren geleden – Google

9

Beautiful hotel in the heart of Madrid. Fantastic rooftop with an infinity pool and huge hit tub. Very close to the Opera House. And Flamingo Show at Tableau Los Carberneros. Must see.

Vitaly Portnoy
7 jaren geleden – Google

9

Great 5 star experience. Location is awesome, center of Madrid, close to Gran via and all the shopping and restaurants. Staff is great and service as well. We had a problem where we needed to checkout but was at hospital - the staff let us until 19:00 in the hotel without charge, shapeau. Very recommended.

Peter Taylor
7 jaren geleden – Google

10

I have been lucky enough to stay in some great hotels all over the world. The Gran Melia in Madrid is among the finest. In every way it is excellent the staff cannot do enough and are extremely pleasant . The food fabulous especially the breakfast just amazing. Anyone who stays just cannot be disappointed in anyway. A very special hotel which could teach so much to so many.

Thed Lindström
7 jaren geleden – Google

10

Excellent hotel. Great location for sightseeing, close to most of Madrids tourist hot spots. The rooms are quiet at night, no disturbance from outside despite its central location.

The hotel itself is very fresh and the interior design is very elegant. There is also a rooftop pool to be enjoyed during summers.

When booking make sure to get the 'red level' access. If will get you breakfast, refreshments, snacks and spirits until 23.00 every day in a separate lounge.

I also experienced the staff as very helpful and nice.

I would definitely recommend this hotel to anyone.

Kiyomi Fae
7 jaren geleden – Google

9

Wonder, phenomenal service. Everyone wants to help and the hotel is absolutely BEAUTIFUL. The room is gorgeous, the building is beautiful. All the staff members are so nice - Marianna in the red level room is such a wonderful delight. I am so pleased with this hotel.

Spencer Hutchins
7 jaren geleden – Google

9

Terrific hotel, rooms are quite large for Europe. The executive lounge is extremely nice and always has tapas and good snacks, plus an open bar with plenty of drinks including champagne. The breakfast restaurant is quite nice and there is a restaurant with a Michelin chef in the hotel. Bathrooms were nice and the bedding was nice. Service was outstanding.

Kiyomi LaFleur
7 jaren geleden – Google

10

Beautiful, incredible. The service is beyond amazing— everyone is so accommodating, polite and helpful , the hotel itself is gorgeous. I have nothing but wonderful things to say. Extremely pleased.

Miguel Angel Arranz
7 jaren geleden – Google

9

Excellent hotel. Elegant and refreshing addition to the GL collection of hotels in the city. Impeccable service. You obviously should be prepared to pay the price.

Martha Valdes
7 jaren geleden – Google

9

Definitely a 5 Star Hotel *****
The service is absolutely awesome people are super friendly, loving and constant attention making sure you are happy and satisfied. Breakfast is amazing, delicious and fresh. Very clean and nice smell all over the rooms and hotel. Nice and modern rooms and very comfortable beds. I will definitely recommend this hotel and definitely come back on my next visit to Madrid.

Pedro López-Sors
8 jaren geleden – Google

9

We celebrated our wedding. All the staff was very kind and made everything easier. They were helpful and kind at ll the times. Always willing to help and providing solutions to our requests. The wedding menu was awesome, served at the right time and temperature. Having visited other hotels around the world, this one is at the same level of Raffles Singapore. The rooms are large and the decoration is warm and cozy, Highly recommendable.

Eric Curiel
8 jaren geleden – Google

10

Beautiful hotel. The service is stupendous. Every single member of staff bends over backwards to make one feel taken care of. I cannnot recommend it enough.

Eric Altenau
8 jaren geleden – Google

10

A fabulous hotel, best service I have seen. Great location to many of the sights around town. First class experience.

Lina Ruiz
8 jaren geleden – Google

8

We had a very nice dinner at their terrace. We were a party of nice and we had the sample menu. The personal attention and dishes were excellent. My friends had the regular menu and I had the vegetarian option. It was good, though not as "special" as the regular one.

Wilf Gobert
8 jaren geleden – Google

10

Hotel combines two historic buildings, 13th century convent and 19th century Palace of Duke's of Grandma de Ega, modernized in an avant - garden style. Great location, first class service.

DJ Gold
8 jaren geleden – Google

10

This hotel was amazing. Right when you go through the front door, you walk into the grand first floor. The hotel was also just renovated and is very modern. I highly recommend this hotel to everyone.

Brandy C
8 jaren geleden – Google

9

One of my favorite hotels!! I can't complain anything they provide here. So comfortable and the service is just so nice!!! Will come back again!!! Worth every penny!

Mario Crudo
8 jaren geleden – Google

10

Great service and fantastic room. Central to everything downtown Madrid has to offer.

Pancho Willemars
8 jaren geleden – Google

10

Fantastic hotel. Incredible breakfast buffet. Staff is great.

Sibei Wang
8 jaren geleden – Google

4

We chose this hotel because we saw the high ratings online; however, we were extremely disappointed by the service of this hotel when we checked in.
I put my medication in the luggages, and I told the front desk that I would like my luggages as soon as possible. I waited for 15 minutes in my room for the luggages, desperately wanting to take the medication. While having never imagined that it would take that long for them to deliver my luggages, I called the reception, politely informing them I would like the luggages ASAP. After another five minutes wait, I called the reception again, and this time they told me again that they would "call again" to check on my luggages.

I got quite confused by what they were saying since it's apparent that the concierge and the place they put my luggage is, so why would they even "call" to check on my luggages instead of just asking the colleagues right there? Nonetheless, I waited and waited and realized that the only way for me to get my luggages was to go down and get the luggages my self.

So when I went down, I saw that my luggages were literally two steps away from the reception and concierge, and apparently nobody had yet the intention to send them upstairs after my 20 minutes wait... and the lady at the concierge stayed indifferent and just looked at me when I started to pull all my luggages to the elevator.

Well, if it were not for that I need my medication in the luggages, I would not call twice, insist and emphasize that I need my luggages ASAP despite of a half an hour wait (while a half an hour wait for luggages is definitely not common and not what we would expect for a five star hotel). Although their response was polite, I think the hotel should learn to take their customers seriously instead of just acting perfunctorily, given that I've been said the same thing three times, and I really mean it.

When we checked out, I asked the front desk to call a taxi to the airport, and he asked what terminal it is. I have no idea of which terminal it is and I don't have the ticket with me, so I asked if he can search it for me given that I know the flight company. He said again that his colleague would help me search for it, but it turned out that they did nothing about it, so I have to get on the taxi and search it myself.

This is the first time that I see a five star hotel act so perfunctorily according to their customers' demand, and I'm also shocked especially because it has such a high rating. So if you are considering staying here right now, my suggestion is to be prepared of their attitude and their real deed behind the scene.

Finally, two stars just for their comfortable bed.

Jim Hegerty
8 jaren geleden – Google

10

It is the best in the Leading Hotels of the World chain. Central to the old city of Madrid. Fabulous friendly and helpful staff

Kelli Angelica
8 jaren geleden – Google

9

If anyone is looking for a great deal on hotels you can check it out on HotelRaven. com Booked a room on there and they had the best rates around...

I have stayed at this hotel in the past and it was amazing, staff friendly and rooms spacious. Very central to everything Perfect place to stay. Madrid is one of Europes hidden gems I think better than Rome for price and its very friendly people

Haneen Abbas
8 jaren geleden – Google

10

Amazing hotel, good service and food

Alan Waldman
8 jaren geleden – Google

9

Absolutely the best! Excellent hospitality and prime amenities. Highly recommend!

Andrew Newbury
8 jaren geleden – Google

10

I have stayed at this hotel in the past and it was amazing, staff friendly and rooms spacious. Very central to everything Perfect place to stay. Madrid is one of Europes hidden gems I think better than Rome for price and its very friendly people

Jason J Gale
8 jaren geleden – Google

9

A great hotel and someone I will nominate in the future for a Lifestyle Award

Jorge Yanes
8 jaren geleden – Google

10

Excellent service, rooms are clean, spacey and with plenty of amenities. All the personnel is willing to help and always smiling, being in this recently remodeled and reopened hotel has been a fantastic experience worth to be shared

Yannick Pichardo
8 jaren geleden – Google

10

Great guest service and hospitality, the rooms and beds are great, slept like a baby.

Construmat CBM
8 jaren geleden – Google

9

Very Clean, nice food , best location in Madrid

Navneet Rastogi
8 jaren geleden – Google

10

Amazing hospitality and hotel

Dan Chan
8 jaren geleden – Google

10

Excellent service, staff are very helpful and put guests first. Very clean and beautiful room, and great facilities.

Ivan Hruškovec
8 jaren geleden – Google

10

Rooms are not too big but just right. Comfortable well equiped and decorated with huge art pieces on the walls

Phil Huff
9 jaren geleden – Google

10

A seemingly new hotel in Madrid, the P de los D oozes history, store and class. From the marble reception area to the huge bar area, everything has been carefully considered - only the fact that each lift don't serve every floor counts as a negative.

Find your room and it's glorious, with more space than most European city hotels. Replica classic artworks sir behind the bed, reminding you that this is a historic city, with a card detailing what the picture is and who the artist was left on the desk. A nice touch.

The bed is as you'd expect - huge and comfortable - while the bathroom is glass walled, but does have a privacy curtain to go around it.

Sadly I didn't eat at the hotel, but the bar staff make a mean Old Fashioned cocktail, so that's good enough for me.

Dorothy Sneyd
10 jaren geleden – Google

9

Great location. Within walking distance of so many places: Royal Palace, puert del sol, plaza Mayor, plaza de Oriente,El Retiro, to name a few. Great staff and excellent breakfast

Omer Pines
11 jaren geleden – Google

5

Nice location, old rooms and facilities. The simplest room is very very simple so we upgraded to a junior suite. I don't like it because i prefer the modern look.

Scott Fletcher
11 jaren geleden – Google

8

A grand old building with spacious rooms, conveniently located within walking distance of many of Madrid's sites. Rooms on the street side's lower floors may be a little noisy from the lively cafe over the road.

Jude Fox
11 jaren geleden – Google

8

Best breakfast buffet of my life. If I ever return to Madrid I will stay here just for that breakfast. The rest of the hotel is nothing special, but not bad at all. Beautiful communal restrooms.

David Townsend
13 jaren geleden – Google

6

Excellent location. Friendly, helpful staff. Reasonable breakfast. The hotel needs some loving attentions let alone maintenance. Quality of paintwork on the hotel front door is a good expression of the general problem. In the rooms the furniture is worn and the bathrooms tired, no extraction, dated rust coloured sanitary ware, broken marble vanity etc. Feels like a old 3 star hotel...