We did not stay here but we visited a few times. We had a spa day which was delightful. When you pay the price they charge you expect nothing less than tip notch service and it was certainly delivered. The staff, service, spa rooms, all equaled an amazing experience. We ate at the wine garden twice and found the staff to be very friendly. Food was also very good!

I assisted a photographer for bridal pictures. This place is beautiful. If you are looking for a beautiful back drop for wedding pictures you would not be disappointed.

Great old world feel with modern standards and friendly helpful staff. Nicely positioned right in the middle of downtown. Not being able to make early morning coffee in the room cost a star.

Went to lunch in The Garden, it was excellent. I had the burger specialty with a cup of tomato soup. Service was excellent seating was outside near the waterfall, comfortable and intimate feeling. The staff were all great, seating was a breeze. Register with the hostesses and the immediately sent a text with a specific wait time. Were were able to do some shopping in the unique gift shop, and when out table was ready we recieved another text. Table service was impeccable. The food was amazing. Prices were reasonable and posted on the menus you could review before e end starting in. Even though it was busy, we never felt rushed to finish. An excellent experience we plan to partake of again soon.

We went here for a nice lunch. We were seated rather quickly in the Garden. Our seats were near the waterfall. Waitstaff were very friendly and helpful. The food was superb. I had the burger and the cook was spot on. The Tomato bisk was creamy and just right. We had a trout dip with special crackers. The prices were as expected. A very enjoyable experience and we will be going back.

Incredible spa experience. We did the blue mountain couples shower and then stayed at the spa for the rest of the day. Meditation room was divine. Took a nap and then had lunch - amazing service. Reasonable price and incredible experience. My wife and I are going to do this every time we come to Highlands/Cashiers. The entire staff was amazing. Particularly Sparkle, Mitchell, and Aaron.

Nice menu, value for the price moderate. The staff is pleasant and helpful. Perfect location for our girls birthday lunch.

Beautiful setting in the mountains. Serene, tasteful, and highly accommodating with excellent attention to detail. Very pampering without being intrusive and a close drive to a quaint downtown

Attended a clients breathtaking wedding and was able to enjoy the grounds as well as the spa amenities. IT IS A MUST! Thanks for such a relaxing time....if only I could of stayed longer. If I am ever back in the area this is my first choice, Mother Nature simply at its finest!

This is one of the nicest restaurants in Highlands North Carolina. The ambience is wonderful. It's a quiet restaurant the inside is very comfortable. The food is typically extremely good.

A 5 star establisment obviously. But I never actually stayed in the hotel. I've eaten at the restaurant and I have been to the bar. It's very nice but expensive. Not for tacky tourists. You should dress nice and try not to act like a redneck if you go here.

Worth every penny. Staff and amenities awesome. Great place to celebrate any occasion but especially an anniversary. Pampered like royalty.

World-class resort. Staff is extremely professional and helpful. The resort grounds are gorgeous, and the original part of the Inn has so much character and charm. If you plan to eat at Madison's, be sure to make a reservation well in advance. It books up very quickly on holiday weekends. Old Edwards is the class of Highlands NC.

Beautiful and well done. Great spa. Great service and food. Excellent place to go and relax

Truly cannot say enough good things about this place. Staff is friendly, accommodating, and knowledgeable of the area. The room (we stayed in a private cottage) was phenomenal! The atmosphere of the entire facility is simply perfection. Made our honeymoon visit truly something magical!

The Inn and Spa are wonderful. The staff is incredibly nice, the rooms are beautiful and clean, the surrounding area is amazing. Definitely a place that we will come back to.

Wonderful experience. Relaxing and illiegant. Worth it

We honeymooned here and it was beautiful! The staff and everyone was so nice and helpful from our arrival to our departure! I loved the heated floors in the bathroom in our room and the fact that they had free ice cream bars!! The bed was so amazingly comfortable it made me not want to get up and explore! I would recommend everyone visit at least once!

BEAUTIFUL! Breakfast is amazing too. The Hummingbird lounge is very nice and perfect for an after dinner glass of wine and dessert! Didn't try the spa due to time restraints but EVERYONE tells me it's so worth it - it's on my list for the next time we visit.

Love this place. Beautiful rooms and amenities. Madison's Restaurant is wonderful. Delicious food and presentation. Fresh and local menu...great wine list and service!

Gorgeous mountain setting. Every amenity available, beautiful decor. Excellent food.

Excellent lunch at the Wine Garden. Attentive staff. Lovely atmosphere.

Fantastic spa, lovely layout. Staff curdious and professional. Great place to spend a birthday or even a company event.

We were just passing through the city and stopped in to see the Inn and they were more than welcoming, letting us take a look around!

Spa facilities are absolutely beautiful. When my appointment at the spa was unexpectedly cancelled, they went above and beyond to ensure that I was taken care of and still had a great experience. Will absolutely be back!

This place is so amazing! ! The staff is marvelous and the accommodations are beyond amazing. The spa is one of the best I've visited.

My husband and I just had a baby moon at Old Edwards and THOROUGHLY enjoyed our stay. The staff and facilities are exceptional and we felt so comfortable and relaxed the whole time. Much thanks!

An amazing place. The staff and the service are truly memorable. We stayed in the old (original) Inn and loved it.

Great service, very nice accommodations, fantastic pool and all of Highlands within an easy walk. Our second time here, but will definitely be back!

Nicest Hotel & Spa in the southeast. Everything is of the highest quality including the staff. Very unique accommodations. Perfect location near everything in downtown Highlands NC

Staff are extremely pleasant and accommodating! They are also prompt. One request was answered within 5 minutes. We have no complaints

Was looking for a wedding venue, and the folks were more than a little pushy, as well as constantly asking my budget, as if when I don't blink at their asking price that I'm wasting their time.

Historic Inn in Highlands NC, all the elegance of the past. Off season in Highlands has it's advantages including lower prices and availability. However Highlands can be a sleepy winter town and not all nearby stores will be open, particularly on weekdays.

Top notch on all accounts. The attention to detail was superb.

One of the best stays I've had and my husband and I travel a lot. The staff went above and beyond to make our visit the best it could be. Our room was wonderful and I did love the heated floors and towel rack, the deep tub was great as well. Our spa treatments were awesome ,very refreshing and relaxing. We spent over 5 hours just soaking up the peacefulness of the spa. Facials, messages, pedi and lunch in our robes was the best. What better way to spend the day on a cold winter day! Thanks to all the staff that went out of their way to make our stay the best it could have been. A special thank you to Lauren, Elizabeth, John and the whole spa staff. What a wonderful experience it was.

The right touch of sophistication in a lovely town. Staff and facilities are fantastic.

Service was perfect and the entire staff truly cared about my satisfaction with my experience. The food was not worth the price but overall was a pleasant experience.

Dinner was amazing. Server was attentive and knowledgeable. Couldn't have been better.

Had Thanksgiving dinner there 2 yrs in a row and it was absolutely PERFECT. DIVINE. INCREDIBLE. Go if u don't feel like cooking.

Absolutely amazing experience. The rooms are luxurious, modern, and cozy. Now I want heated bathroom floors at home! The grounds are breathtaking. The staff is above and beyond friendly, diligent, knowledgeable, and helpful. Every aspect of our stay has been thoughtful and hospitable. The value of this stay has exceeded the cost for us. We will be staying here in the future. Highly recommended.

The menu is not extensive and the choices they offer are simple but they do them very well. I had a serving of their chicken salad over a Caesar salad and it was delicious! The waitress was very attentive despite the restaurant being at capacity.

We ate breakfast with friends before enjoying the sites of Highlands, NC. Simply said, the food and service was superb along with the hospitality. We got recommendations on sites to see and places to go without asking. It was a great way to stay our day.

Location is great - right in downtown Highlands, so everything is nearby including the Old Edwards Inn Spa.
Rooms are luxurious, comfortable, and look classy. Bathrooms are really nice - bath and a separate shower, heated floors, and a classy white look.
Service is also great. Everyone is polite, professional, and also friendly enough like almost everyone in Highlands.

Truly the definition of Southern hospitality come to life! The room, the food, the customer service... all went above and beyond my already high expectations! I didn't want to leave, and I can't wait to return!

We had a nice enough stay in the historic Piermont Cottage. The house is quite old and has a lot of historic character, yet remains pretty comfortable. The kitchen is well-stocked and there is dining space for a big party. Plenty of TVs and bathrooms mean a comfortable stay even for larger groups. Unfortunately, it's not all good. The beds are exceptionally hard and caused me to toss and turn, ultimately waking up quite tired each morning. The old house also creaks, the doors are hard to close in some rooms, and the windows lack soundproofing, treating us and other guests to a symphony of morning truck traffic.

We had breakfast and a dinner in at Madison's. While a pretty space with attentive service, the food is mediocre, particularly in light of the prices. Highlands is many things, but a hotbed of great cuisine it isn't, and Madison's is no exception.

This was one of the best inns I've ever stayed at. The staff were very friendly. The rooms are amazing!!! Loved the heated floors and bath tub! This is a great place to stay if you want a romantic getaway! Oh, and the restaurant in the inn is absolutely amazing!!!! Great food!

The house we stayed in for a wedding had loads of character but rock hard beds. It was a great setting for a wedding.

The service was great across the board, and they were eager to make the stay wonderful. Our breakfast at Madison was pretty awful and overpriced but the hotel itself was otherwise lovely.

My wife and I spent a evening there last week. We stayed in one of the Cottages in the back of the property. It was comfortable and very pleasant. We wine with a snack at the Wine garden when we first arrived. We had dinner at Madison's that evening. We ordered room service for breakfast and ate on the porch in the morning. All three meals were wonderful. The staff is friendly and the service is excellent. We will be going back there again.

Excellent service, food and wine, and the atmosphere is just perfect. Highly recommend.

Easily one of the most unbelievable places I've ever stayed. 5 star service & facilities.

Second time staying at Old Edwards and it did not disappoint! The accommodations are worth every penny! My first time taking advantage of the Spa and it was hands downs one of the best Spa experiences I've ever had! This was about my fourth time having breakfast at Madison's and I have to say the breakfast was not up to my expectations, based solely on previous visits. The service was spot on as usual but the food was not all that spectacular, my biscuits were cold, bacon was salty ( I am a saltaholic so this is really saying something) and just an overall disappointment. Maybe a new cook? Not sure but whatever it was was truly not as it was two years ago or any of the previous times I've eaten there. Overall, Highly recommend The Old Edwards Inn & Spa, may hesitate before having Madison's again.