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Citadines City Centre Frankfurt

 9 12 reviews
Europa-Allee 23, Frankfurt am Main, HE 60327, Germany Access
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Citadines City Centre Frankfurt

Citadines City Centre Frankfurt offers the comfort and space of an apartment plus the convenience of a hotel. Facilities and services include fully service housekeeping weekly - an exercise room - meeting rooms - 24-hour business services - accessible facilities and complimentary wireless access throughout the property. Also available are an on-site parking garage - a laundry room - fireplace and 24-hour business services.
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Accommodations include 149 studios and 16 apartments - each offering complimentary high-speed cabled and wireless Internet access - an LCD widescreen satellite TV with premium channels - climate control - bedside controls - IDD phones - a personal safe - refrigerator plus coffee and tea making facilities. All accommodations are non-smoking. Some studios and apartments offer a balcony or patio - dining table and chairs - a fully-equipped kitchen or kitchenette - dishwasher - separate sitting area - sofa or sofa bed and a washer and dryer. Specially-equipped accessible rooms are available on request.

Ascott Cares is our commitment to maintaining safety and hygiene protocols in our property. This is validated by Bureau Veritas to ensure that the necessary health safety and hygiene procedures and processes are in place. Visit www.the-ascott.com/en/ascottcares.html to find out more.

Citadines City Centre Frankfurt offers the ideal city center location for any business or leisure traveler. The exhibition center - concert hall and the new congress center Kap Europa are all a short walk from the property. Across from the Apart hotel is Skyline Plaza with 170 shops - restaurants and a relaxing roof garden. The Frankfurt Stock Exchange and main business district are just a 5 minute ride using the metro.

Rooms

Accessibility

Citadines City Centre Frankfurt
Europa-Allee 23, Frankfurt am Main, HE 60327, Germany

Hotel

  • Internet
    FREE Internet access
  • FREE WiFi
  • High speed Internet
  • High speed wireless
  • Transportation
    On-Site parking
  • Parking
  • Front desk
    24-hour reception
  • Late check-out available
  • Storage space
  • Technical concierge
  • Tour/sightseeing desk
  • General
    Air conditioning
  • Connecting rooms
  • Interior corridors
  • Non-smoking rooms
  • Hotel service
    24-hour security
  • Doctor on call
  • Dry cleaning
  • Full service housekeeping
  • Hotel does not provide pornographic films/TV
  • Housekeeping weekly
  • Limited service housekeeping
  • Onsite laundry
  • Public address system
  • Safe deposit box
  • Security
  • Serviced apartments
  • Wakeup service
  • Travelling with others
    Children welcome
  • Family plan
  • Pets welcome
  • Accessible
    Accessible facilities
  • Accessible parking
  • Accessible rooms
  • Elevators
  • Events
    Conference facilities
  • Meeting rooms

Rooms

  • Bathroom
    Bathroom amenities
  • Closets in room
  • Food & Beverage
    Full kitchen
  • Entertainment
    Cable television
  • iPod docking station
  • TV
  • Business
    Chair provided with desk
  • Desk with lamp
  • General
    Air conditioning controlled in room
  • Alarm clock
  • Laundry basket/clothes hamper

Recreation

  • Wellness
    Health club
  • Sauna
  • Fitness
    Fitness center

Food and Drink

  • Meal plan
    Buffet breakfast
  • Outlets type
    Restaurant

Breakfast

  • Buffet breakfast

House policy

  • Check-in Time: 15:00
  • Check-out Time: 11:00

Cancel policy
Cancellation Policy Varies by Rate Plan and Stay Dates. Semi-Flexible Advance Purchase Rates and Exhibition Rates are non-refundable and cannot be canceled or changed once they have been confirmed. Change or cancellation will result in a cancel fee equal to full loss of deposit. Standard Cancellation Policy - reservations must be canceled by 24 hours prior to 3pm local time date of scheduled arrival to avoid a cancel fee equal to 1 night room charge unless otherwise stated in the rate description.

Travel with others

Children policy
A maximum of one child 2 years of age and under sharing existing bedding stays free of charge - Room occupancy limits apply and cannot be exceeded - Rollaway beds might be available on request - Baby cribs are complimentary - Breakfast Complimentary for 6 years and below / half price for children between 7 -12 years old

Pets are allowed upon request
Small domestic pets are accepted at the property for a fee of EUR 10.00 per pet per night. The property reserves the right to charge guests for all damage to the property as a result of a pets stay.

Payment type

     

Languages spoken

  • English
  • German

Welcome capacity

  • Number of Meeting Rooms: 3
  • Number of Sleeping Rooms: 165
  • Largest Meeting Room Size: 517 sq. ft.
  • Largest Meeting Room Capacity: 20

Parking

  • Accessible parking
  • On-Site parking
  • Parking

Amenities

  • Network/internet printing available
  • Operator-assisted calls
  • Intrastate calls
  • International direct dialing
  • FREE incoming fax
  • Audio visual equipment
  • Meeting facilities
  • FREE CC access calls
  • FREE toll free calls
  • Interstate calls
  • Computer
  • Newspaper
  • Conference suite

Most helpful reviews - Google and TiCATi reviews 9 12 reviews

Sebastian Labaszewski
4 years ago – Google

8

Very good place to stay. Quiet and clean. I will give them 5 star but not even one bottle of water in the room - little disappointed.

Agata Borkowska-Clark
6 years ago – Google

8

It was good overall, with a comfortable bed and the interior of the room in very good condition, however I have to deduct a star for how badly lit the room was - I had to use a torch on my phone to see in some corners.

Scarlett O'Shea
6 years ago – Google

6

Very Friendly staff, clean, and full equipped apartment, very nice kitchenette. Also the apartment has washing machine and dryer.
Very good Coffee in the lobby and it is free 24 hrs.
For sure I will chose the same hotel next time.

MishMIsh MishMIsh
6 years ago – Google

10

Nice staff
Hotel location is great
The rooms are clean, large and spacious

kanal arasan
6 years ago – Google

10

Love this hotel very much !!!

Very neat and well maintained property,

Located in perfect location - reachable to train station, bus stops, shopping malls etc...

Highly Recommend

Stefan
7 years ago – Google

5

Location is good, next to a Mall. It offers services like fitnessroom. My room was noisy because of a thin middle door to another room. Additionally sound from outside from.te mall. Breakfast is good, a bit uncomfortable as there are low seats

Solah Mohamed
7 years ago – Google

10

Convenient, affordable and quality

Kerry Wilkin
7 years ago – Google

7

Great aparthotel. Location close to the centre and very clean

Francesco Minafra
7 years ago – Google

8

Courteous personnel. Elevator activated with room key. Free good espresso in the lobby. Clean bathroom. Quiet and functional

Frank Engelhardt
7 years ago – Google

9

I stay here to visit the exhibition Achema. From this Hotel to walk to the exhibition is only 7 minutes. Perfect location!!
Rooms are big and clean. People very friendly. Coffee and tea are always free in the lobby. Parking garage is directly under the hotel for 15€ a day. For Frankfurt cheap. Wifi free everywhere in the hotel.

Kristoff Praet
7 years ago – Google

10

It is 1:30 in the night and I just arrived. Despite the crazy hour I was welcomed enthusiastically. The guy at reception was super friendly even though we are halfway through the night. First impression: very nice room for such low price this close to the exhibition hall. And... Superfast Wi-Fi is included.

Michael Kaufmann
7 years ago – Google

7

Very nice hotel with kind service and beautiful windows view

Azhaan Shah
7 years ago – Google

9

Its an super awesome place to stay. Big rooms with fully equipped kitchen. Nice city center location. Very friendly and professional staff. Will definitely use this chain hotel again in the future.

Peter Bontenbal
7 years ago – Google

8

Good and nice place. Friendly people and good surroundings

Jihee Kim
7 years ago – Google

10

Great location. Spacious room for family with convenient supplies. Parking system was easy to locate.

weiwei xiao
7 years ago – Google

7

The hotel is 3 minutes from fair, 20 minutes from gare, it’s very practical. The rooms is clean. Breakfast is correct. There’s no parking in hotel, difficult to find place.

Omer Salahuddin
8 years ago – Google

7

Good clean hotel. Walking distance to skyline plaza and restaurants. Nice friendly staff and manager. Would stay again without question.

Have stayed here twice now an both times had a great time. Second time was with the family so they put us in connection rooms while one room was a little further but on the same floor.

Free coffee and hot chocolate from the machine - 24 hours.

Very fast free internet - 4 devices.

Update: Jan 18 - stayed here for the Messe. Everything still clean and decent. Staff still very friendly. Sadly no more got chocolate at night! However free coffee still available 24 hours.

Skyline food court is open till 8 pm for food. On Sundays Chipotle and Starbucks are also open

S F
8 years ago – Google

7

Convenient hotel like accomondation - good quality rooms, bathroom and studios with Kitchenette. They offer a small gymn on the ground floor and also breakfirst which I never took. In walking distance to Frankfurt trade show area, Main railwaystation and next to Skyline Plaza shopping centre. Usually very quit rooms (except during my last stay where there was a serious problem with the AC making bumping noises during half the Night). Still recommendable though.

Nana Derghan
8 years ago – Google

6

It was ok! Didnt expect there is no room service unless u pay 19 euros charge

Gina Araiji
8 years ago – Google

7

Great hotel good location great staff

abdelkader bayahya
8 years ago – Google

9

Awesome, near main railway station no problem free hot drinks ;-)

Kunal Shah
8 years ago – Google

7

One of the best serviced apartments I've come across in entire Europe. Very clean, tidy rooms. Smaller rooms but the location made up for it.

Prapaporn Wittayanukorn
8 years ago – Google

6

Friendly staff and nice for shopping at Sky line shopping mall

Fraz Ahmad
8 years ago – Google

10

Loved the staff ... clean rooms... fully equipped rooms with everything you need including iron with stand ..loved my stay

Andy Scherzinger
8 years ago – Google

5

Very little AC in the room, and no Wi-Fi half the trip. Otherwise a nice hotel

Katarzyna Szabelska
8 years ago – Google

10

Great and cosy place. Clean and elegant

German Conejo
8 years ago – Google

10

Great location, friendly staff and very well decorated. The hotel looks new. The prices are very good too. You can take coffee or tea all the time.
There is a mall crossing the street. Is the best option near the messe.

Kunkell
8 years ago – Google

8

Sehr schönes Zimmer, sauber. War alles super. Perfekte Lage, direkt neben der Messe. Netter Service. Frühstück hätte ein wenig ausgefallener sein können. Ansonsten alles TOP.

Jiadi Yao
8 years ago – Google

10

Big room with fully equipped kitchen. Nice city center location. Very friendly staff, asked us which floor we'd like. Offer us an especially big room because we had a baby. Will definitely use this chain hotel again in the future.

Steve Wohlgemuth
8 years ago – Google

10

Very clean, modern rooms and good service. The hotel is located next to the Skyline Plaza and the Europa-allee. It has free WLAN, fitness equipment and coffee in the lobby.

Samuel Yap
8 years ago – Google

8

Convenient 15 min walk from the train and spacious, modern rooms. Staff were friendly and breakfast was good and plentiful. Opposite a shopping mall which was useful.

martina gehwolf
8 years ago – Google

10

Great hotel. Very modern. Fast wifi. Comfy bed. Good breakfast (could be improved by soft boiled eggs)

neeraj negi
9 years ago – Google

9

Neat n clean. Perfect kitchen to cook. Even indian food.

Nikos Fil
9 years ago – Google

10

Clean, nice room, good breakfast, near Fair. Reception gave an extra mile in our case changing our room, after our request for 2 seperate beds while Heimtextil was on

Dominic Iliescu
9 years ago – Google

7

Clean. Large room. Nice and friendly staff. Good location close to public transport and shopping area

joanna worek
9 years ago – Google

9

The best Citadines I was staying in. Rooms are nice, clean and big enough. Kitchen is well equiped. Staff is always helpful. Coffee is very good :) It is a good place for long stay :)

Eric QUERE
9 years ago – Google

8

Nicely located near the skyline plaza, friendly and helpful staff, overall pleasant to live in.

Tolu Falade
9 years ago – Google

9

Fantastic hotel. Close to everything you need

Paul Hadland
9 years ago – Google

7

Very nice rooms, new/modern motel, good facilities, no coffee tea making in room but lounge foyer area has coffee machine and take away cups. No free parking, 18 euro per day. Does have a laundry on 1st floor which is handy. Close to restaurants and is in a better part of town near the shopping mall.

Faisal Fawaz
9 years ago – Google

9

Very comfortable and quite also it's the reason why I loved Frankfort and the important thing is the prices are very good

Omer Salahuddin
10 years ago – Google

7

Good clean hotel. Walking distance to skyline plaza and restaurants. Nice friendly staff and manager. Would stay again without question.

Have stayed here twice now an both times had a great time. Second time was with the family so they put us in connection rooms while one room was a little further but on the same floor.

Free coffee and hot chocolate from the machine - 24 hours.

Very fast free internet - 4 devices.

Jonnie Bangkok
10 years ago – Google

10

This rating is based on value for money, location, amenities, and friendly professional staff. Citadines specializes in studio and one bedroom apartels and the one in Frankfurt doesn't disappoint.

The rooms are clean and spacious and come with small kitchens stocked with everything one needs to cook and serve small meals. The bathrooms are small but functional. The rooms are neat and tidy. The location, directly opposite the Skyline Mall and near the Messe convention complex is ideal. The mall has many restaurant, grocery, and general shopping options, as well as a gym and health spa. Also, if the weather is nice, have a nice picnic lunch at the roof-top garden.

The hotel staff is very friendly and professional. Though there is no room service, there is a very nice breakfast lounge and outside eating and smoking area. The hotel is a short 15-20 minute walk to the Frankfurt main train station. I would have no hesitation at staying here again.

Rob Ellis
10 years ago – Google

7

Good hotel for longer stays with work in Frankfurt, ideal being able to cook for yourself and feels more like home than a business hotel.

Josef Hahn
10 years ago – Google

10

Zwei Aufenthalte in letzter Zeit, beide Male top Zimmer und sehr freundliches und hilfsbereites Personal. Preis absolut in Ordnung.

Peter Gottmann
10 years ago – Google

10

Sehr freundliches Personal, gutes Frühstück, gute Lage, sehr sauber, tolle Zimmer. Optimale Preis-Leistung

نانا دلي
10 years ago – Google

8

جميل يوجد فيه مطبخ تحضير وشرفه ومقابل لمجمع تجاري جميل يفصلهم شارع مشاه انصح فيه

Matthias Sandra
10 years ago – Google

10

Good value for money, very friendly and helpful staff, nice interior, good breakfast, very beautiful studio, free parking (shared with neighbouring Motel One)