Citadines Trafalgar Square London
18 21 Northumberland Ave, London, ENG WC2N 5EA, United Kingdom Access
Citadines Trafalgar Square London
Citadines Trafalgar Square enjoys one of the best locations in London. Many of the citys major attractions are literally right at your doorstep - including the Houses of Parliament - Big Ben - Westminster Abbey and Buckingham Palace.
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Citadines Trafalgar Square London is a serviced Apart Hotel - designed to offer the best of a residential home away from home plus the conveniences of a hotel. Facilities include a business center - meeting and conference room - a breakfast room - lounge - non-smoking facilities - self-service laundry room - on-site parking garage and accessible facilities. Services include optional private car airport transfers - laundry and dry cleaning services - grocery delivery service plus complimentary high-speed cabled and wireless Internet access. Services available 24-hours include business - concierge and front desk. Weekly housekeeping is included - additional service if desired is available for an added fee.
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Accommodations feature a selection of 187 studio - one bedroom and two bedroom fully serviced apartments. These modern style apartments are ideal for either business or holiday stays. All apartments offer an en-suite bathroom with a combination bathtub and shower - a fully equipped modern kitchen with a dishwasher - cooker hob and hood - microwave oven - coffee and tea making facilities and a refrigerator. Sumptuous bedding features a choice of a large double bed or two twin beds. Apartment amenities include complimentary cabled and wireless Internet access - a notebook PC size personal safe - an iron and board and a widescreen plasma TV with satellite and premium channels. All apartments are non-smoking.
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Ascott Cares is our commitment to maintaining safety and hygiene protocols in our property. This is validated by Bureau Veritas to ensure that the necessary health safety and hygiene procedures and processes are in place. Visit www.the-ascott.com/en/ascottcares.html to find out more.
Rooms
Accessibility
Citadines Trafalgar Square London
18 21 Northumberland Ave, London, ENG WC2N 5EA, United Kingdom
Access
Check travel time and distances between your hotel and your favorite place.
Hotel
Internet
FREE WiFi
High speed Internet
High speed wireless
FREE WiFi
High speed Internet
High speed wireless
Transportation
On-Site parking
Parking
On-Site parking
Parking
Front desk
Concierge desk
Early check-in
Late check-out available
Storage space
Tour/sightseeing desk
Concierge desk
Early check-in
Late check-out available
Storage space
Tour/sightseeing desk
Work away
Fax service
Photocopy center
Fax service
Photocopy center
General
Interior corridors
Non-smoking rooms
Interior corridors
Non-smoking rooms
Hotel service
Doctor on call
Dry cleaning
Full service housekeeping
Grocery shopping service available
Hotel does not provide pornographic films/TV
Housekeeping weekly
Laundry/Valet service
Onsite laundry
Safe deposit box
Security
Serviced apartments
Valet same day dry cleaning
Wakeup service
Doctor on call
Dry cleaning
Full service housekeeping
Grocery shopping service available
Hotel does not provide pornographic films/TV
Housekeeping weekly
Laundry/Valet service
Onsite laundry
Safe deposit box
Security
Serviced apartments
Valet same day dry cleaning
Wakeup service
Travelling with others
Family plan
Pets welcome
Family plan
Pets welcome
Accessible
Accessible parking
Accessible rooms
Elevators
Accessible parking
Accessible rooms
Elevators
Events
Meeting rooms
Meeting rooms
Rooms
Bathroom
Bathtub/shower combination
Hairdryer
Private bathroom
Bathtub/shower combination
Hairdryer
Private bathroom
Food & Beverage
Coffee/Tea maker
Cups/glassware
Dish-cleaning supplies
Dishwasher
Full kitchen
Kitchen
Microwave
Pots and pans
Refrigerator
Silverware/utensils
Stove
Toaster
Coffee/Tea maker
Cups/glassware
Dish-cleaning supplies
Dishwasher
Full kitchen
Kitchen
Microwave
Pots and pans
Refrigerator
Silverware/utensils
Stove
Toaster
Entertainment
AM/FM radio
Cable television
CNN availaible
HBO available
HDTV - 32 inches or greater
International channels
iPod docking station
Satellite television
TV
AM/FM radio
Cable television
CNN availaible
HBO available
HDTV - 32 inches or greater
International channels
iPod docking station
Satellite television
TV
Business
Desk
Desk with electrical outlet
Desk with lamp
Direct dial phone number
Large work area
Desk
Desk with electrical outlet
Desk with lamp
Direct dial phone number
Large work area
General
Alarm clock
Converters/ Voltage adaptors
Electrical adaptors available
Iron
Ironing board
Non-smoking
Safe
Self-controlled heating/cooling
Wake-up calls
Alarm clock
Converters/ Voltage adaptors
Electrical adaptors available
Iron
Ironing board
Non-smoking
Safe
Self-controlled heating/cooling
Wake-up calls
Recreation
Wellness
Sauna
Spa
Sauna
Spa
Food and Drink
Breakfast
Continental breakfast
House policy
Check-in Time: 15:00 Check-out Time: 11:00 Cancel policy
Advance Purchase/Promo Rates are non-refundable and cannot be changed or canceled. Cancel will result in loss of deposit plus VAT. Reservations for 30 nights or more - cancel before 2pm 10 days prior or pay a 10 nights plus VAT. Reservations for 15-29 nights - cancel before 2pm 6 days prior or pay a 6 nights plus VAT. Reservations for 7-14 nights - cancel before 2pm 48 hours prior or pay a 2 nights plus VAT. Reservations for 1-6 nights - cancel before 2pm 24 hours prior or pay a 1 night room charge plus VAT. Cancel received prior to 2pm 24 hours prior to day of arrival will not incur a cancel fee.
Travel with others
Children policyA maximum of one child 2 years of age and under sharing existing bedding stays free of charge - Room occupancy limits apply and cannot be exceeded - Rollaway beds might be available on request - Baby cribs are complimentary - Breakfast Complimentary for 6 years and below / half price for children between 7 -12 years oldPets are allowed upon request
Only small cats and dogs under 22 pounds are accepted. A pet stay fee of GBP 12 per pet per night applies to all pet stays. Pets are not permitted in the Breakfast Room.
Payment type
Language spoken
English
Welcome capacity
Number of Meeting Rooms: 1
Number of Sleeping Rooms: 187 Largest Meeting Room Size: 258 sq. ft. Largest Meeting Room Capacity: 12
Parking
Accessible parking Indoor parking On-Site parking Parking
Amenities
Network/internet printing available
Operator-assisted calls
Analog data port
Audio visual equipment
FREE incoming fax
Fee charged for first page of outgoing fax
Local calls
Meeting facilities
Calling card calls
International direct dialing
Computer
Business services
Fee per additional page of outgoing fax
Long distance calls
Conference suite
Property's Green Action
Certifications
Green Tourism Gold
Green Tourism Business Scheme (GTBS) is the national sustainable tourism certification scheme for the UK. Businesses are assessed by a qualified grading advisor against rigorous criteria in areas like:
• Energy and water efficiency
• Waste management
• Biodiversity
Robert Philip Bolton 2 years ago – Google
Fantastic central location. Simply couldn't be better. Lovely friendly French-style service. Rooms are a bit run down and tired but the essential amenities are good and clean. Its apartment living so there is no room service, no restaurant or bar, but there is excellent free coffee maker and a breakfast bar for just a few pounds. Your own (tiny) kitchen includes hobs, microwave, fridge and mini-dishwasher ensures your privacy and independence and there's a tiny Texco's Express a few minutes walk away to stock your pantry.
Hannah Beads 2 years ago – Google
Love this hotel! I booked the lead-in room category and was pleasantly surprised my the size of the room. All surfaces in the large room were clean and I had no issues with anything. I love the location and espresso machine in the lobby. Will definitely make this hotel my go-to in London.
Raneem A 2 years ago – Google
The hotel was in a great location. Central to everything! We were in town for a few days and were able to walk everywhere by foot! They don’t have daily room service. The rooms were okay, not very updated.
The service was great, the front staff both polite and helpful!
The service was great, the front staff both polite and helpful!
lakisha Delaune 2 years ago – Google
If anybody is trying to find good deals for hotels visit RoomBully. com booked a hotel on there and they had the best rates anywhere!
Absolutely best location in London for transport, facilities, restaurants. Customer service is fantastic - absolutely nothing is too hard. Facilities clean and comfortable. Had a few queries before I left Australia and sent an email, it was answered really quickly and positively.
Absolutely best location in London for transport, facilities, restaurants. Customer service is fantastic - absolutely nothing is too hard. Facilities clean and comfortable. Had a few queries before I left Australia and sent an email, it was answered really quickly and positively.
Mark Carter 2 years ago – Google
Great central location so it doesn't take long to get to the best places. Nice apartment with a small kitchen bar that was looking a little tired but was still a bonus. Clean and smart bathroom with s good shower.
Janine Kasch-Blanco 2 years ago – Google
Wonderful location. I love having option to bring in food and keep some cold beverages. For longer stays, there is a laundromat. Room is comfortable and a good size. Also has wifi and a computer/printer available in lobby. I would definitely come back.
Darryl P. Wooten 2 years ago – Google
This hotel is in a great location, near lots of top attractions. We stayed here for our theatre visit, which was only a 10 minute walk away.
We stayed in a one bed studio, the room was clean and spacious, the bed was very comfortable.
Free tea and coffee available in the reception lounge, not the greatest but it's free!
Professional staff who were helpful with any queries.
We stayed in a one bed studio, the room was clean and spacious, the bed was very comfortable.
Free tea and coffee available in the reception lounge, not the greatest but it's free!
Professional staff who were helpful with any queries.
ashray naik 2 years ago – Google
It is in the exact centre of London. The Leicester square underground station is closest to this place. The trafalgar square is close which is a great place to hang out with friends. The rooms are decent for its price.
Max Tisdale 2 years ago – Google
The rooms here are incredible, it actually feels like you're at home. Had a wonderful nights sleep knowing I was in somewhere clean, comfortable and relaxing. Staff are lovely too, Citadines will be our first consideration next time we come to London :)
Paul Beech 2 years ago – Google
Exceptionally central aparthotel for Whitehall and environs. Easy to find and work with. Nice simple room setup with a small and modern studio kitchen. Staff very efficient and pleasant. Parking can be a pain but not impossible in the area.
Paul Hobman 2 years ago – Google
Very nice and comfortable studio apartment, close to lots of restruants and supermarkets for your stay in London. Just down the road from Trafalgar square and very central to everything.
Only thing I could mark it down for is the water pressure which is really low but overall nice place to stay.
Only thing I could mark it down for is the water pressure which is really low but overall nice place to stay.
Jonathan Shmukler 2 years ago – Google
Stayed here for 4 nights and it was wonderful. Very friendly staff who were always on hand to help with everything. We stayed in a studio room was outstanding. Very clean with everything we needed for the stay. The best thing of course is the location. Literally on the door step of Trafalgar Square and Charing Cross Station. 10min walk to Covent Garden, the Theatre district, Oxford street. Highly recommended!
It Family 2 years ago – Google
Serviced apartment comes with a small open kitchenette, a bedroom and separate WC and bathroom. WC very small and tap does not have heated water. Bathmat was mouldy and bath tub does not look clean. Hot water runs out after a while. Parts of room were mouldy. An uncomfortable stay at the rate they charge. However, after our negative feedback, they refunded £100 to us.
Veronica Pietralito 2 years ago – Google
Good apart hotel that has a small kitchen in the room so you are allowed to bring your own food. It is centrally located so you can walk to visit most of the sites in London. There is a communal area in the ground floor where you can select the music to be played and there is a hot drink machine available 24hs and free of charge. Room prices are not cheap but quite affordable for what it includes as mentioned above and the location
Ionut Nechita 2 years ago – Google
Excellent place to stay in the middle of everything - just across the Thames from London Eye, 2 minutes to Trafalgar Sq. Garfunkel's restaurant and Tesco basically across the street. We had an one bedroom apartment which was very clean but looked dated and would definitely be in need for a refresh. Apart of that, the staff is friendly and very helpful and overall our experience was good.
Christina Chan 2 years ago – Google
Superb and fantastic location! So close to Trafalgar Sq and National Gallery and walkable to several other attractions, restaurants and shopping streets. And there are 2 tube stations all less than 5 minutes’ walk away.
Room is spacious enough and clean. Bed is comfy too. Free mobile phone to use which you can even call overseas for free. Housekeeping came once during my 1 week stay.
Breakfast was decent enough. Pastries, waffles, cereals, cold cuts, cheeses, fruits and hard-boiled eggs and breads. Lobby has free coffee for all and also a thoughtful rest-n-relax area with toys for kids and TV for adults.
Check in and out were quick and fuss-free.
Main peeve is the thin walls. My next door neighbor doesn’t seem to hold their door. When it gets slammed shut, the wall in my room on the same side which the headboard happens to rest against shakes too. I was on the bed lying against the headboard. You also hear those slammed doors clearly, as well when people walked past the corridor and talked.
Bath towels seems a bit old and are scratchy. I believe it’s time to change them.
Despite the negatives, I would stay again. The location cannot be any better and the room overall is good enough.
Room is spacious enough and clean. Bed is comfy too. Free mobile phone to use which you can even call overseas for free. Housekeeping came once during my 1 week stay.
Breakfast was decent enough. Pastries, waffles, cereals, cold cuts, cheeses, fruits and hard-boiled eggs and breads. Lobby has free coffee for all and also a thoughtful rest-n-relax area with toys for kids and TV for adults.
Check in and out were quick and fuss-free.
Main peeve is the thin walls. My next door neighbor doesn’t seem to hold their door. When it gets slammed shut, the wall in my room on the same side which the headboard happens to rest against shakes too. I was on the bed lying against the headboard. You also hear those slammed doors clearly, as well when people walked past the corridor and talked.
Bath towels seems a bit old and are scratchy. I believe it’s time to change them.
Despite the negatives, I would stay again. The location cannot be any better and the room overall is good enough.
Arlyn Gayle 2 years ago – Google
It is an apartment hotel in a really good location near most attractions and the underground. I believe their service is lacking and it would be better if they provide basic service such as emptying the trash. Their tub also need some scrubbing 😵
Miranda S 2 years ago – Google
We have been so, so happy during our stay at the Citadines at Trafalgar Square. Everything has been really pleasant. (We are a family with two children - a baby and a toddler). The apartments themselves are very comfy, clean and spacious for central London. The location is insanely good. The staff are exceptional. Before I even think to ask, they help out. You get free coffee whenever needed. They also provide a mobile you can use around London. The lobby area is lovely with a lounge AND an area of toys for the children. We are staying for a week at present, and will definitely use this hotel as a base in future.
Hadrien Lacoste Lagrange 2 years ago – Google
Very well located and super friendly staff. We had a small appartement and it was nice. The place is dog friendly! Breakfast is good too. Really good choice if you don't know where to sleep in London.
Russell Payne 2 years ago – Google
The location was fantastic, the staff were friendly and the rooms were spacious and clean. The only thing I can recommend is they give some instructions about the shower taps to international guests. Thought the pressure was really low untill I clicked the button 0_0.
James Freihofer 2 years ago – Google
Nice hotel but Breakfast was not worth the £12 price tag.
Guillermo Garcia 2 years ago – Google
Very good option for travel to London. Good apartments, we'll furnished and serviced, the location is superb. Close to Embankment and Charing Cross stations, and a few blocks to the National Gallery, London Eye and many attractions
SOKOLyyz 3 years ago – Google
The location of this hotel is wonderful. Steps away from the Trafalgar Square. The staff is friendly and helpful. Our room was basic and clean, with a little kitchenette. Good value
Robin Groombridge 3 years ago – Google
Great location to visit vibrant London. Easy access to public transport. Near to restaurants and pubs. Very clean and comfortable.
Andy Coruzzi 3 years ago – Google
Our first trip to London together was one of new experiences and shared wonder. We walked into Citadines at Trafalgar square having done a little research as to the location we would be staying and as a result, knew it was a great location to stay. Walking distance to the city, restaurants, theatres and London life. A great place to stay, with reasonable sized rooms(for London) Modern decor, and all the creature comforts you would need, at an affordable rate. The service was great and everyone was friendly and always happy to help, will definitely stay again when I visit.
Ian King 3 years ago – Google
Great location just off Trafalgar Square, so very central to head off in any direction.
Some rooms a a bit in need of attention, but full decoration of the rooms start in 1st quarter of 2017.
Some rooms a a bit in need of attention, but full decoration of the rooms start in 1st quarter of 2017.
Glenn Chapman 3 years ago – Google
Great location and very friendly helpful staff only downside is there are no cooked breakfast options
Andy B 3 years ago – Google
My wife and I stayed at the Citadines on our first overseas excursion (my first ever). After a bit of research on Tripadvisor and some ideas about location, we chose Citadines and are very happy to have done so. As far as price and location goes, you can't beat it. It is clean, but also secure since Scotland Yard is across the way and no one is allowed in the lobby or access to the elevators without proper clearance. And within five minutes' walking distance, you have access to plenty of good eats, the tube stations, the National Gallery, and crossing the Thames River by foot or tube. I might add that the London Eye is accessed from across the nearest bridge. The nearest eat is also the Sherlock Holmes Pub.
It was a French-owned establishment so naturally, the coffee there was as fresh and delicious as you could handle (coffee is ESSENTIAL for me). Room service was friendly, prompt, and respectful of privacy. The kitchenette saved us a ton of money by enabling us to have our own breakfasts and lunches in the comfort of our room before going out to splurge on the best London had to offer.
Needless to say, we had no trouble getting to our desired locations within a timely manner and were able to divert much of our funds as a result of not landing a tourist-trap lodging. As a country boy from the southern US, London was very metro but I was excited for the experience. Plus, the coffee. Always the coffee.
It was a French-owned establishment so naturally, the coffee there was as fresh and delicious as you could handle (coffee is ESSENTIAL for me). Room service was friendly, prompt, and respectful of privacy. The kitchenette saved us a ton of money by enabling us to have our own breakfasts and lunches in the comfort of our room before going out to splurge on the best London had to offer.
Needless to say, we had no trouble getting to our desired locations within a timely manner and were able to divert much of our funds as a result of not landing a tourist-trap lodging. As a country boy from the southern US, London was very metro but I was excited for the experience. Plus, the coffee. Always the coffee.
Richard Crocker 3 years ago – Google
Great amount of space for the price in central london
Diana Cuza 3 years ago – Google
Beautiful place. Very kind personnel. The position is particularly nice, as Trafalgar square is 2 minutes away
Steven Kitakis 3 years ago – Google
Great location! Hotel is clean and modern. The kitchen was a nice addition. Definitely recommend for guests looking to explore London.
Andy Ingham 3 years ago – Google
Excellent rooms , location and service
Jason Rawlinson 3 years ago – Google
Good place to stay really good central spot for site seeing. Been to this hotel 4 times, and always enjoyed our stay.
YongHao Tan 3 years ago – Google
Location is good, it is near all the major tourist attractions. Customer service can be further improved, the staffs are ok but not exactly the most friendly and welcoming people around the area.
Axel Forsbrand 3 years ago – Google
Nice hotel with nice rooms. Just a little bit noisy. Other than that it was great
Mary Rutledge 3 years ago – Google
Such a convenient location. Great rooms. The one bedroom with kitchen wad perfect for our week in London.
Frances Chelva 3 years ago – Google
Excellent location, well appointed comfortable apartment, walk to tube stations, restaurants, Coventry Garden etc. A rare and lovely touch of 24 hour complimentary beverage in breakfast room. Good breakfast and helpful staff. A definite Yes!
Michael Johnston 3 years ago – Google
Tremendous location. The room even came with a smart phone that we could borrow to traverse the city. Unlimited data and international minutes. We keep on planning to tube places and then find out how quick the walk is!!
Doug Bonomo 3 years ago – Google
Compared to USA hotels the rooms in europe generally run smaller. Even the hallways can be quite narrow by comparison. That said, the rooms and halls at Citadines Trafalgar are roomy enough and very comfortable. Pricing is very reasonable (you can easily spend far more and get little to nothing more) given you are in such a convenient location in such a comfortable room. As for location, I just don't see how you could be better positioned for a visit to london, the hotel is a block from the Thames and a couple of blocks from trafalgar square. You have multiple tube stops within 5 minutes walk, major attractions within 5 to 10 minutes walk, shopping 5 to 15 minutes walk, and plenty of dining options for all tastes within 5 to 10 minutes easy walk. I will absolutely stay here again on my next visit.
Di Lienert 3 years ago – Google
Citadines Trafalgar is a perfect central place to stay, close to many attractions. Restaurants and theatres close by with a Tesco Express just up the corner. All the staff I spoke to were wonderful. I loved the coffee machines available in the lobby. My studio apartment (222) was larger than I expected. The only reason I have given 4 stars instead of 5 was because the towels were small and thinnish, and the grout in the wet area needs a good scrub. Other than that it was perfect for my 4 night stay.
Peter Mackay 3 years ago – Google
Perfect location. Well appointed. Self contained. Would stay there again.
Michael Breckenridge 3 years ago – Google
Perfect hotel for a stay in England. Room felt more like our own apartment rather than a cramped hotel room. We had a family room, kitchenette and separate bedroom. This was the perfect place to come back to and relax after a day of sightseeing. Staff is friendly and attentive at the front guest. Taxi from the hotel to the airport was easily coordinated with the front desk.
Josh Isaacs 3 years ago – Google
The location was perfect. Just down the street from the tube so going out was easy. The room was amazing and the view was perfect. The people were all of French origination as far as I could tell so there was a bit of a language gap there but they did there best to help us when ever we needed it. Would stay again. Only issue i had was there breakfast was expensive. About £12 per person which is crazy. Other than that loved my stay.
Marcus Zehr 3 years ago – Google
As an international traveller who did not have a working phone, the fact that the hotel provided a smart phone for us to use (included with the room) while we were in the city was amazing. Service was great and everyone was helpful and accommodating.
The only reason this is not a five star is because of a couple little things regarding the bathroom and bed. The bed was actually two mattresses pushed together on a single frame so there is a noticeable crease in the middle. The bathroom drain wouldn't drain due to a clog in the pipe and the shower curtain is too close to the tub so it wraps itself around you in the shower, had the curtain been weighted it wouldn't have been an issue.
Would definitely stay again and is a prime location off of Trafalgar Square.
The only reason this is not a five star is because of a couple little things regarding the bathroom and bed. The bed was actually two mattresses pushed together on a single frame so there is a noticeable crease in the middle. The bathroom drain wouldn't drain due to a clog in the pipe and the shower curtain is too close to the tub so it wraps itself around you in the shower, had the curtain been weighted it wouldn't have been an issue.
Would definitely stay again and is a prime location off of Trafalgar Square.
Maryann catterson 3 years ago – Google
Wonderful location. Very friendly and helpful staff. Room was very clean and great amenities.
Chris Khraish 3 years ago – Google
The staff is very friendly and the amenities are top notch. Just about everything we needed for our week long stay was included with the reservation. It is walking distance from literally hundreds of places to eat and drink, tourist attractions, theaters, museums, and just about anything else you'd want. This Yank highly recommends you stay here if you can.
Jacob Chapman 3 years ago – Google
Location alone makes this a great choice, but including the grear pricing and room size makes this a winner!
Damien MABIN 3 years ago – Google
Great location ! Overall good experience.
Pet friendly, super calm.
However windows (at least on floor 6 and above) are really dirty outside (-1 star). Inside the room is super clean.
He can hear a little bit the neighbours when walking in the corridors.
Pet friendly, super calm.
However windows (at least on floor 6 and above) are really dirty outside (-1 star). Inside the room is super clean.
He can hear a little bit the neighbours when walking in the corridors.
Sonia Cienfuegos 3 years ago – Google
Nice place. Very nice service, clean and calm. We really feel at home and they are pet friendly! and even-though some of the furniture was not that great our cat really enjoy the sofa =) .
Lee Henderson 3 years ago – Google
Location is amazing but water pressure was almost non existent and water drained so slowly from the tub that it was usually up to your ankles whilst showering.. not cool
HiTekXR 3 years ago – Google
Nice location with some decent amenities (mini fridge, microwave, stove top, kitchen utensils). 24 hour Tesco down the street and several restaurants near by.
Very close to two major underground stations. Walking distance to a lot of sight seeing locations.
Free wifi (fairly fast too) and room had a cat5e plug if you prefer to go wired or have your own access point.
Rooms are a bit cramped due to the table so storing luggage is a little bit of an inconvenience. All in all I was very happy with the stay and would stay again
Very close to two major underground stations. Walking distance to a lot of sight seeing locations.
Free wifi (fairly fast too) and room had a cat5e plug if you prefer to go wired or have your own access point.
Rooms are a bit cramped due to the table so storing luggage is a little bit of an inconvenience. All in all I was very happy with the stay and would stay again
Tadasu Isogawa 3 years ago – Google
What was nice at the hotel is that they offer free rental of a smartphone to each customer. With the smartphone, the guests can enjoy unlimited talk and 4G data connection during the stay.
Blaine Motsinger 3 years ago – Google
The beds are comfortable and rooms are quiet. They only service the rooms once a week, which I prefer to everyday. They have complimentary espresso as well as laundry machines available to use. My only complaint is they wouldn't allow early check in after arriving from a long overnight flight and tube from Heathrow. I tried not to fall asleep in the lobby, but I couldn't help myself running on 24 hours no sleep. I would gladly stay again next time coming to central London.
Jillian Gorra 3 years ago – Google
Amazing location, friendly staff and a clean room.
Amanda Gray 3 years ago – Google
My mom and I would stay at the Citadines Trafalgar Square again in a heartbeat! The up sides: amazing central location, the exceedingly handy kitchenette with everything we needed, the blow dryer in the washroom, the 24 hour coffee machine in the lobby (got us through our jet lag!), and the perfectly helpful staff, who were friendly and willing to help with everything we asked, including tools to raise the seat on my mom's rented motorized scooter and help to take her back and forth through the back door through our entire stay. I actually recommend this hotel and it's lovely staff more than 5 stars - even while there were a couple of down sides: the tub was very tall and difficult to get in and out of (perhaps a stepladder would help), there were no face clothes in the washroom (but were offered for sale downstairs - I eventually bought mine at Buckingham Palace - haha!), and they provided few toiletries - just a generic all purpose body wash (?) in the shower and a bar soap on the sink - both were pleasant and sufficient, but I also needed my own shampoo and conditioner that I brought with me. Two more positives... our room was brilliantly quiet as it was at the back of the building and away from the elevator, and the beds and bedding were comfortable.
John Wallace 3 years ago – Google
Listen it's fine just don't have high expectations for service and don't expect to get the room you booked nothing special but in a decent position
Morgan Yuan 3 years ago – Google
The apartment was lovely, and fit our party perfectly. Everything worked well, and the kitchenette made it particularly easy to get up and going in the morning. The location is super central, so you can basically walk almost anywhere, depending on your tolerance for that sort of thing
Matt Frey 3 years ago – Google
The room was very clean upon arrival. The desk staff have been very helpful and considerate of helping with our stroller.
