 10 1028 reviews

Rosewood Mayakobá

Carretera Federal Cancún-Playa del Carmen Km. 298, 77710 Playa del Carmen, Mexico Access

Rosewood Mayakobá

Surrounded by the emerald embrace of the jungle and caressed by warm Caribbean breezes, Rosewood Mayakoba is imbued with the unique spirit of Mexico's Yucatan Peninsula. A journey to this serene world, immersed in the green perfume of the jungle, captivates the soul with unimaginable natural beauty and pure, simple refinement. Situated along a mile-long arc of white sand on the Riviera Maya, Rosewood Mayakoba is the heart of a 1,600-acre luxury resort enclave located 30 minutes south of Cancun and north of the charming seaside village of Playa del Carmen.

Rooms

Accessibility

Rosewood Mayakobá
Carretera Federal Cancún-Playa del Carmen Km. 298, 77710 Playa del Carmen, Mexico

Hotel

  • Internet
    FREE WiFi
  • High speed Internet
  • High speed wireless
  • Internet services
  • Transportation
    FREE parking
  • Valet parking
  • Front desk
    24-hour reception
  • Bell staff/porter
  • Concierge desk
  • Concierge floor
  • Tour/sightseeing desk
  • Work away
    Desk with electrical outlet
  • General
    Adjoining rooms
  • Air conditioning
  • Beachfront
  • Heated guest rooms
  • Non-smoking rooms
  • Oceanfront
  • Hotel service
    24-hour security
  • Bilingual staff
  • Butler service
  • Full service housekeeping
  • Hair dryer
  • Housekeeping daily
  • Laundry/Valet service
  • Safe deposit box
  • Security
  • Turndown service
  • Valet cleaning
  • Wakeup service
  • Travelling with others
    Babysitting service
  • Child programs
  • Children welcome
  • Children's nursery
  • Events
    Banquet facilities
  • Wedding services

Rooms

  • Business
    Telephone

Recreation

  • Pool
    Heated pool
  • Outdoor pool
  • Pool
  • Private pool
  • Wellness
    Body scrub
  • Body wrap
  • Health club
  • Sauna
  • Spa
  • Steam room
  • Fitness
    Exercise gym
  • Fitness center
  • Sport
    Teen programs
  • Cultural
    Children's program
  • Fine dining
  • Shopping
    Shopping

Food and Drink

  • Meal plan
    Breakfast served in restaurant
  • Services
    24-hour room service
  • Room service
  • Outlets type
    Cocktail lounge
  • Lounges/Bars
  • Poolside snack bar
  • Restaurant

Breakfast

  • Breakfast served in restaurant

House policy

  • Check-in Time: 15:00
  • Check-out Time: 12:00

Cancel policy
For Winter * Jan 1 - Apr 30*Cancel 21 days prior to arrival to avoid penalty of 2 nights plus 12% tax and 15% Resort Fee. For Summer * may 1 - Dec 19*Cancel 14 days prior to arrival to avoid penalty of 2 nights plus 12% tax and 15% Resort Fee.

Travel with others

Children policy
1 kid ages 11 or under stays FREE

Pets are allowed upon request
1 Dog only per suite. Max weight 10 pounds (4.5Kgs). Additional payment $100 USD per stay. Dogs are not allowed at the beach, bars, restaurants and pools. Carrier or Leash required.

Languages spoken

  • English
  • Spanish

Environment

Property's Green Action

We vow to be noble stewards of nature and proactively seek ways to conduct our business in a manner that puts environmental responsibility and sustainability at the forefront of our business objectives.

• Help preserve clean air and water by implementing sustainable and environmental policies and standards for housekeeping, facility maintenance, landscaping and transportation

• Manage and reduce waste by implementing sustainable and environmental policies and standards that address the "Five Rs" of waste management: Rethink, Reduce, Reuse, Recycle and Remove

• Conserve and reduce energy by implementing sustainable and environmental policies, standards and systems including the use of energy efficient equipment

• Include environmental sensitivity in policy and planning for all areas of the company, including purchasing, budgeting, development and marketing

• Incorporate sustainability training into associate job training

• Offer guests the option of choosing eco-friendly housekeeping, natural and organic food and beverage choices and energy efficient appliances

• Create ongoing auditing and monitoring metrics and implement enhancements to ensure continual improvement


  •  Healthy interiors: use eco-labeled products to clean, paint and floor
  •  Energy/water saving measures, waste avoidance and resource efficiency
  •  Organic food
  •  Low carbon footprint control
  •  Clean transportation strategy
  •  Animal protection

Certifications

Rainforest Allliance Certified

Rainforest Alliance Verification evaluates and improves businesses' commitment to sustainability, measuring their progress and helping to prepare them to become certified. Also, in countries where no certification program exists, it offers businesses a benchmark - which helps them determine where they stand - and demonstrates their achievements to others. Once a business gets Rainforest Alliance Verification, it needs to become certified within two years by a certification program, if one is available where the business is located. The Rainforest Alliance has also launched a website for those seeking a green-certified tourism operator in Latin America or the Caribbean.

LEED Silver

The Leadership in Energy and Environmental Design (LEED®) standard, developed by the U.S. Green Building Council (USGBC), recognizes best-in-class building strategies and practices. It certifies that green buildings meet standards of energy efficiency, conservation, and community sensitivity.

LEED-certified buildings reduce energy and water by as much as 40%. LEED-certified buildings save resources and have a positive impact on the health of occupants while promoting renewable, clean energy.

USGBC's rating system has four levels: Certified, Silver, Gold, and Platinum. Green Building Councils in other countries have similar programs.

Most helpful reviews - Google and TiCATi reviews 10 28 reviews

Rick Culleton
4 years ago – Google

9

The service at Rosewood is as good as it gets. The staff are sincere and friendly. The grounds are beautiful and expansive. The spa was incredible and the gym is the best I have ever seen in a hotel. There were plenty of free weights. This is not a hotel for the budget minded.

E L
4 years ago – Google

9

Have been here twice and it is one of the best resorts I've been to period! Customer service, the grounds, the food, everything is 5 star. We even requested the same butler because she was so good! I hope to go back soon!

Stephen Elliot
4 years ago – Google

10

Holy wow! I've been to about 20 upscale resorts, and this place is easily the nicest hotel I've ever seen. The three things that impressed me the most were the boat ride to my room, the outdoor shower, and having my own personal Butler.
Moments after I accidentally left my passport at the front desk, I thought, "I'm not going to worry because I know they will take care of me." Sure enough they located my luggage and passport before I even contacted them. Incredible service, beautiful resort, delicious food, unforgettable experience!!

Ross Twiddy
4 years ago – Google

9

The facilities are clean and first class in quality. Location is wonderful. Food is consistently remarkable. The hospitality and friendly nature of the people put it in a class all by itself. One of the nicest resorts I have ever visited.

Brad Tursi
4 years ago – Google

9

This place was top notch! The food, the room, the property and the service were all excellent. Really the service impressed us most. Everyone from the maids to the sailboat rental guys were all just so friendly and accommodating. Would definitely return without question! They could use to pave the private access road, but that’s my only negative. Great place!

Sandra Leiva
6 years ago – Google

10

This really is an amazing hotel in every way. Absolutely every detail was taken care of to perfection. The service was exceptional. The managing director, Daniel Scott was friendly and present and made us feel at home from the moment we arrived. The food was great, Chef Enrique and Pastry Chef Fidel were extremely accommodating on every request. Our butlers Giselle and Daniel went above and beyond to make my four year comfortable and entertained. It was one of our best vacations. Already planning for the next visit.

Sandra Leiva Lopez

John Kosturos
6 years ago – Google

10

What an amazing resort and staff. The resort has something for everyone in the family. A week stay is perfect and you won't get bored if you don't step foot off the property.

Jason Nelson
6 years ago – Google

10

The spa is great with lovely amenities. Lounging by the spa's pool with lunch and cocktails is highly recommended. Staff and the service are top notch.

Kelly Conroy
6 years ago – Google

9

Outstanding service exceeded every expectation. This resorts takes luxury to the next level would definitely recommend a visit.

Meredith
6 years ago – Google

10

Incredible service and exceptionally clean resort. Save room for the lobster tacos down by the Oceanside bar!

Shrey Agarwal
6 years ago – Google

9

Great premises and facilities. Loved the restaurant and the views

cyrus dadyburjor
6 years ago – Google

9

Good location, great amenities, excellent food and staff

Chris Clark
6 years ago – Google

10

Really nice place and the food/stay was great. Everybody is really nice and helpful

Rebecca Beaty
7 years ago – Google

9

My boyfriend at the time (now fiance) and I heard GREAT things about Rosewood Mayakoba, so we booked our vacation and arrived July 27, 2017. We stayed 4 nights and honestly can't speak highly enough about every aspect of this place! From the time we were picked up in the Cadillac Escalade from the Cancun Airport, which was stocked with refreshing beverages and A/C, the experience was nothing less than top-notch. When looking/booking this vacation, the goal was relaxation, superb customer service, convenience, beautiful scenery and clean accommodations...and Rosewood Mayakoba surpassed all of our expectations (which is honestly quite difficult). All of the restaurants within the resort left us wanting-not...each was fine dining with an incredible atmosphere and always a friendly staff. Our Butlers, Marimar & Garen, were THE BEST! They were always available but never overwhelming. They actually played a large role, along with Fernando, in the night that changed everything for us....the night Steve proposed to me at a private dinner set perfectly tucked away in the trees by the lagoon. He asked; I said Yes! The execution of this incredible surprise was impeccable. I could go on and on, but I will leave it with...we will be back again SOON and highly recommend anyone looking for an ACTUAL high-end establishment, with the comfort of being around friends, should stay at Rosewood Mayakoba!

Gozen Hartman
7 years ago – Google

10

As an adult I’ve often reminisced about how carefree things were when I was a child, how it was just about having fun with seemingly zero responsibility. Especially those types of days during the summer when I felt like the world was my oyster. Well here, at the Rosewood Mayakoba, over Thanksgiving, I got that feeling again. I don’t know whether it was the flawless service (they took anticipatory service to the next level), the beautiful setting and pristine grounds, the delicious food and drinks, the kids club and babysitters (I have 4 kids and they BEGGED to go to the club each day), or the special events we participated in (Ceiba dinner, romantic boat dinner for 2, beach BBQ, kids’ movies). I highly recommend this hotel to anyone who works hard and wants to reap the rewards. I have traveled the globe and this is literally the best hotel I have ever experienced.

Roy Hermalyn
7 years ago – Google

9

Rosewood Mayakoba is "heaven on earth" - flawless accommodations, delicious food/snacks, and the staff is top-notch providing superior, friendly, and professional service from the moment you enter Rosewood!

Tyre Realty Group
7 years ago – Google

9

WOW! WOW! WOW! Just returned form our 10yr anniversary trip and cant say enough about the resort and the staff they are all GREAT! This place is amazing....first class staff that make you feel like family, first class food and drinks, first class rooms, beach & spa! You must visit this place if you are looking for 5 STAR Luxury!!! We will be back very soon!

August Pellizzi
7 years ago – Google

10

Just arrived. Amazing place! The beach is breathtaking!!!

Nikko Nascimento
7 years ago – Google

8

We ate at both Casa Del Lago and the Azul tequila sushi bar. Both were good but we had more fun at the tequila bar. It was a lot more likely and bit cheaper too.

Brad Santelli
7 years ago – Google

10

Absolutely Amazing!!! Best experience ever. Our family has had numerous fantastic vacations at Rosewood Mayakoba. We travel often and all over the world. Rosewood mayakoba is by far our favorite. Daniel Scott, who runs Rosewood, is the best in the business. The hospitality and service you receive is unsurpassed. It truly is a magical place. The staff is so warm, kind and always accommodating- always eager to give you undivided attention. You will never experience better service than that provided by Rosewood Mayakoba. A 5 star rating is not enough- they deserve 100 stars. The grounds and beach are meticulous. The attention to detail is amazing. The restaurants are all phenomenal and la ceiba dinner is the best experience ever. The boat rides throughout the resort are spectacular. First and foremost, the staff and their customer service is impeccable. You will never be treated better anywhere on earth. Daniel Scott has created a truly unique and one of a kind culture. The spa is first class and incredible. The golf course is the best in Mexico. Suffice it to say- there is a reson why Rosewood Mayakoba has been awarded The Best Resort in Mexico for the past two years. There is no resort better.

Ondar Tarlow
7 years ago – Google

9

Full of amazing daily surprises from a terrific array of wildlife - iguanas, coite, turtles, monkeys, hawks, and fish to gourmet food and an ultra sophisticated tequila selection in its own library. The property is more than a resort it's a total ecosystem and habitat where each day is a true adventure all the while you feel safe and in tune with your surroundings providing a true sense of place in the jungle, lagoons, or on the beach. Muchos gracias Rosewood Mayakoba team!

Marlon Navarra
7 years ago – Google

9

The place is beyond belief. Great ambiance and food.

Kelly Crosby
7 years ago – Google

10

Hands down, the best resort we have ever had the pleasure of staying. Everything was impeccable from the moment we drove through the main gates to the moment we very sadly left after checkout. Armando at Beach Service (who also acts as a lifeguard AND first aid main man!) rocked. He never steered us wrong and took great care of us in getting us boats and kayaks every day. Our kids LOVED the Rosebuds program and movie night! Food was amazing and well-priced. Wine & tequila were top notch. I can't say enough to praise everything about RWMayakoba and I will be BEGGING my husband to return ASAP!

Samar Al Moukayed
7 years ago – Google

10

Best hotel/ resort I've ever been to in terms of quality, service, luxury and food! Definitely the best margaritas I've ever had. We spent our honeymoon there and ever since and no matter how much we travel, we always talk about our trip to rosewood maykoba ! Once you experience the level of service and quality, would will never be happy with anywhere else !! If we didnt live in Dubai and perhaps lived a little closer, we woul d be hopping over more often to this magical place🙏

Lydia Crow
7 years ago – Google

9

It's really hard to go anywhere else on vacation after being at the Rosewood Mayakoba!

Daniel & Lutz (Resort Management) and the entire team made our 20th anniversary with friends and family AMAZING! The attitude of everyone that works at this resort is impressive and a testament to the management style. I have never seen this type of environment at other hotels.

We were spoiled from the minute we were greeted at the airport. (Worth every penny of the $350 roundtrip to book the hotel transportation - It's one of the best parts of the trip - as you don't stress over ANYTHING!) You are whisked away into a beautiful SUV that is well stocked for the 45 minute drive...cold water and beer, snacks, candy, Wi-Fi.

We booked the Beachfront Suite - We never even went to the pools as you have your own private plunge pool at the suite PLUS your beach chairs and the full service right at your suite from the Beach attendants. (We love Diego at the Beach - Amazing Service!) Everything you get at the main pools, you get at your Beachfront Suite. These rooms are the most expensive room category, but in my opinion, the way to go for this type of trip. We LOVE the linens they use and the nightly turn down is the best. The way your room smells when you walk in after dinner is fantastic.

The beach has had major improvements from last year! They have brought in tons of soft white sand and they have added palm trees at each end of the beach property - VERY NICE.

The food and service at each of the restaurants was as amazing as remembered...We love the breakfast - it is impressive! Casa Del Lago at night is special and they will literally prepare you anything you ask for if they have the ingredients in the kitchen. Shout out to Angel, Carlos, Johnny, and William for always taking such good care of us!

We can't wait to get back to this resort later this year or next year for sure.
Do not hesitate to book your trip now - :)

Igor Laurent
7 years ago – Google

9

Amazing place. Nice people who are always ready to assist you at any time of the day. Nice private cottages with privacy. Great meal, pools and park.

janette lee
7 years ago – Google

9

We went to the Tequila Library and tasted a few Tequilas recommended by Alexandro whose knowledge was amazing it was a fabulous evening , fabulous setting #happydays

Ben Elron
7 years ago – Google

9

The Rosewood is a world-class resort, it is difficult to describe the quality of the service, food and facilities. We had various plans to tour attractions in Cancun, but ended up canceling and barely left the resort. Warning: the drop back to reality at the end of your stay is a long one.

Kyle Mitchell
7 years ago – Google

9

It isn't the best value in Mexico. On the contrary it is very expensive in many different ways. But it is unquestionably the most luxurious place I've ever been to.

Teri Jardine
7 years ago – Google

9

The Rosewood Mayakoba is a wonderful, peaceful resort. The staff is very friendly and helpful and go beyond you expectations. The suites are clean and comfortable. It is a beautiful resort. The food at the restaurants is very good and is reasonably priced. We would love to stay here again!

R Sadowski
8 years ago – Google

9

Impeccable service and accommodations

Tom M
8 years ago – Google

8

Excellent resort with great quality service. Extremely attentive. Suites are amazing and we were lucky to be given an upgrade along with a few other very thoughtful freebies. Architecture is very good, as is spa and the food options. Only areas for improvement would be the beach which, whilst pleasant doesn't have the "wow" factor (most people were by the pools). Also the ferrying around on golf carts along roads with very manicured lawns and villas feels a tiny bit like a residential timeshare resort. Overall an excellent place, best for a short stay both because of the cost, but also because the very attentive service and fact the resort is very "safe" with nothing edgy could make it very claustrophobic if staying for an extended period. Overall though a great indulgence and well worth splurging on some luxury.

Elaine Riano
8 years ago – Google

10

Mayacoba is by far one of the most amazing places we have visited. The beach is serene, the service is wonderful, the spa is phenomenal, the rooms are extraordinary. We stayed in an ocean front room and will definitely be back with the entire family. So much to do, our butlers, Marco and Alejandra are professional and courteous. Our tour guide, Mario, was so well versed and a pleasure to go work with. We've travelled to many wonderful resorts and Mayacoba has by far exceeded our expectations!!

Nicholas Sohadaseni
8 years ago – Google

10

This place is amazing! From the staff to the food to the rooms, there's nothing quite like this experience. There are four restaurants to choose from only a golf cart ride away.

Panus Sohadaseni
8 years ago – Google

10

Such an elegant resort, superb services.

Mario GARCIA GOMEZ
8 years ago – Google

10

excelente lugar

Jerry CN
8 years ago – Google

10

EP hotel resort . Nice ocean view and exellent service

Fernando Marino
9 years ago – Google

10

The hotel number 1 in Mexico. Super luxury style, service and food. My top recommendation, since the price is fair in comparison with the experience. Really good.

August Pellizzi
9 years ago – Google

9

This resort is a one-of-a-kind experience! Every aspect of this resort is exceptional: the gorgeous Suites, excellent restaurants, attentive and friendly service, immaculate white sandy beach, blue turquoise water and warm breezy climate. The smiling staff is incredible! We've been to many luxury beach resorts and this is five star at its best!

Craig Shrad
9 years ago – Google

9

This resort is one of the best properties on the planet. The service is outstanding and the views are stunning. Nature and ocean meet in this wonderful paradise destination. My family and I have returned year after year and every time it's a new experience. Lagoon and ocean suites are all beautiful and unique. Go planning to be amazed.interesting note, you have the option of using a bicycle to get around the property...which is a FUN must for sure!!

Ally Love
9 years ago – Google

9

Friendly environment.5 star service. Perfect place for a quite vacation.

abdulaziz alsulaim
10 years ago – Google

9

The service and facilities were amazing !! Specially DJ he was very helpful !

Tae E. Kim
11 years ago – Google

9

An amazing property with exceptional service, particularly if you opt for a private standalone suite. Highly recommended.