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Victoria-Jungfrau Hotel Spa

All of our CLUB categories are includingNewly renovated roomGuaranteed air-conditioningSoft drinks in minibar are free of charge once per dayTransfers from / to an Interlaken train stationPersonal in-room check-inWelcome drink upon arrivalPriority seating in our restaurantsSituated in the heart of Switzerland in the middle of Interlaken with fantastic views of the snow captured Jungfrau massif- 216 rms and sts all light and airy and each with individual ambience- 2 different restaurants La Terrasse 15 points GaultMillau with international cuisine SAPORI with Antipasti meat dishes fresh fish and seafood. Pizzas from the bread oven and classic pasta dishes like spaghetti carbonara are part of the Italian way of life- in summer completed with garden restaurant or terrace views of the Jungfrau massif - NESCENS SPA a memorable lifestyle experience for body and soul including Sensai Select SPA NESCENS body and face treatments Fitness Centre Pools and Saunas Hairdresser aesthetic dermatology tennis SPA Cuisine- 20 meeting and banquets-facilities for 4 to 400 participants - courteous highly qualified and multilingual staff always keen to create a little more for their guest free business centre use- excellent connection to the European motorway and rail networks Remarkable range of sports and adventure activities in the Jungfrau Region with most picturesque pastures sparkling streams wonderful waterfalls and crystal-clear lakes wild romantic valleys and mountains covered by eternal ice and snow - boat trips on Lake Thun and Lake Brienz - not far from top winter sports areas in Bernese Oberland - only a few minutes from Golf club Unterseen with 18 holes and 72 Par

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Hotel

Front desk checkBell staff/porter checkConcierge desk checkEarly check-in checkLate check-out available checkStorage space checkVideo review billing
Work away checkSecretarial service
General checkNon-smoking rooms
Hotel service checkATM/Cash machine checkDry cleaning checkOnsite laundry checkSafe deposit box checkSecurity checkShoe shine stand checkTurndown service checkWakeup service
Outlets checkHairdresser/Barber checkSundry/Convenience store
Travelling with others checkChildren welcome checkFamily plan checkPets welcome
Accessible checkAccessible parking checkAccessible rooms checkElevators
Events checkConference facilities checkMeeting rooms

Rooms

Communication checkSpeaker phone checkVoice mail
Special features checkConnecting rooms checkSoundproofed room
Bathroom checkShower
Food & Beverage checkMinibar checkRefrigerator
Entertainment checkCable television checkPremium movie channels checkTV checkVCR player
Business checkDirect dial phone number checkFax machine checkTelephone
General checkIron checkNon-smoking checkSafe checkSmoke detectors

Recreation

Wellness checkMassage services checkSolarium
Sport checkJogging track checkJogging trail checkMountain biking trail checkSki in/out facilities
Cultural checkNightclub

Food and Drink

Meal plan checkMichelin-starred
Outlets type checkLounges/Bars checkRestaurant

Breakfast

Buffet breakfast

House policy

Check-in Time: 15:00 Check-out Time: 12:00 Cancel policy

To be cancelled 2 days prior to 1500 on arrival day Cancellation Penalty is 1 night Please note that other conditions might apply during high season as well as for special offers see rate description. No show will be charged with full amount for the entire stay.Exceptions may apply- please see rate rules

Travel with others

Children policyLeading Families Package P9/PK9 participant Incl experiential or value added components geared towards family travel. Package may also include either 2rooms with 2nd room at 50pct discount or 1room with rollaway or crib at no addl charge.Children up to the age of 2 years stay free in parents room. From 3 to 11 years extra bed will be charged with CHF 60.00 including breakfast from 12 years to 17 years extra bed will be charged with CHF 120.00 including breakfast. From 18 years onwards CHF 145 pe

Pets are allowed upon request

Not allowed in public areas SPA and restaurants as well as the Bel Air Junior Suite

Payment type

     

Languages spoken

EnglishFrench

Welcome capacity

Number of Meeting Rooms: 18 Number of Sleeping Rooms: 216 Largest Meeting Room Size: 6641 sq. ft. Largest Meeting Room Capacity: 500

Parking

check Accessible parkingcheck Indoor parking

Amenities

check Bulletin boards check Installed stage check Video conferencing check Heating/cooling controls check Platform check Video recording check In-house AV department check Monitors check Dance floor
check Flip chart and markers check Video camera check Other equipment and facilities check Lectern check Natural daylight check Screen check Wireless microphones check Backstage projector check Overhead projector

Property's Green Action

Local food

Val 2 years ago – Google

9
We were given an upgraded room which had beautiful dark cloth wall covering and was quite spacious. The bed was very comfortable and house keeping quite thorough. The pool has to be seen to be believed...the architecture and decoration are stunning. Be sure not to miss the indoor/outdoor salt water hot tub, too. Though we did not dine at a hotel restaurant, their catering for our events was quite good, and if you did not see something at the breakfast buffet the staff was efficient at accommodating your request. This was a top-tier establishment in every sense.

Nasser Bin Hammad 2 years ago – Google

7
Hotel is great, I think the best in the area, great location on the main road, has a history, lobby is spacious and colourful, great helpful smiley staff. I booked a king bed room but I got twin bed closed to each other so I was not that happy. Room service is great and fast. Hospitality is very nice. In general go for it if you are a couple want to stay for three days. Price is bit high but due to the name of the hotel and its location.

Rishabh chandyok 2 years ago – Google

10
This is the standout spot in town for the view itself. The rooms are very large and comfortable, customize your bed with pillows and a mattress topper! It is very clean and the food is tremendous, however there are several families and lots of children running around that creates a bit of a chaotic environment. The spa is tremendous , relaxing and gigantic! Certainly enjoy the pool. Fitness room is well equipped and not crowded. Ask for an upgrade room with a view if you are too lazy to walk outside .... really any room is great. Ask the hotel to book paragliding in the summer, the outfit they use is great!...

ashokkalyan tavva 2 years ago – Google

10
1875 building. Great structure. Open part in the front. Hot water pools. Lavish lounges etc.. best place in interlaken

Evan Kontos 2 years ago – Google

7
Very nice hotel. Great location. Had a nice lunch on the patio watching the para jumpers and the Alps.

Kungsklippan 20 2 years ago – Google

8
High class old fashioned hotel, friendly staff, excellent restaurants. Many excursions possible from Interlaken

rajvardhan desai 2 years ago – Google

10
Centrally located . Fancy. Fine dine. Live music

Yvan L 2 years ago – Google

10
Very well maintained, friendly and efficient staff. Great view of the Jungfrau

Shaun Lim 2 years ago – Google

7
Stayed here for 3 nights. Overall, this is probably the best hotel in Interlaken. However, the hotel is a little dated. Nicely decorated but the building is not new, so dont expect it to be. Service is abit hit and miss. Most people in the hotel were friendly, but some were average. Don't go in expecting Ritz Carlton / Mandarin Oriental type service and you will be fine. Location is 10/10. Right in the middle of the town/shopping district. Beautiful morning views. The Italian Sapori restaurant in the hotel has some of the best pizzas in town. Would recommend this hotel if you are staying in Interlaken.

Sam Koerbel 2 years ago – Google

10
This is the standout spot in town for the view itself. The rooms are very large and comfortable, customize your bed with pillows and a mattress topper! It is very clean and the food is tremendous, however there are several families and lots of children running around that creates a bit of a chaotic environment. The spa is tremendous , relaxing and gigantic! Certainly enjoy the pool. Fitness room is well equipped and not crowded. Ask for an upgrade room with a view if you are too lazy to walk outside .... really any room is great. Ask the hotel to book paragliding in the summer, the outfit they use is great!

Mario Iseli 2 years ago – Google

6
Hotel experience wasn’t worth the money, had expired coffee cream in my room and even telling this to the concierge didn’t change anything altough we were told that “of course they’re taking care of it” (during 2 days!). Spa is nice but some parts shoule be refurbished. The restaurant and cigar bar are great tough and offer good value for the money!

Savannah Scott 2 years ago – Google

9
If anyone is looking for great deals on hotels go to HotelRaven. com Booked a room on there and they had the best rates around...

The spa is one of the best I have ever visted (And I have visited a lot) but the rest of the hotel was slightly underwhelming. If you are on the first floor you can smell the pool which isn't very pleasant. Would be better if the kept the doors closed over. The rooms are undergoing renovation, however I was in one that was not yet done and it was mediocre at best. I found lots of dust around the room, on top of wardrobes and on the floor under tables etc. The bathrooms are also extremely old but the deep bathtub was nice. On the food front, it is standard quality and price for Switzerland. Breakfast was good. Dinner was ok but expensive for what it was. As I said this is standard in switzerland and if you are non Swiss you would probably be quite shocked. Overall I would revisit but only once full renovations are done and I could guarantee a better room.

Amy Gepfert 2 years ago – Google

8
Only used spa, didn't stay at the hotel (although it looks beautiful). Spa was lovely. Charming people, delightful massages, yummy soup for lunch and nice pool and hot tub area. Would definitely go back, worth every penny!

Lucie Docherty 2 years ago – Google

8
The spa is one of the best I have ever visted (And I have visited a lot) but the rest of the hotel was slightly underwhelming. If you are on the first floor you can smell the pool which isn't very pleasant. Would be better if the kept the doors closed over. The rooms are undergoing renovation, however I was in one that was not yet done and it was mediocre at best. I found lots of dust around the room, on top of wardrobes and on the floor under tables etc. The bathrooms are also extremely old but the deep bathtub was nice. On the food front, it is standard quality and price for Switzerland. Breakfast was good. Dinner was ok but expensive for what it was. As I said this is standard in switzerland and if you are non Swiss you would probably be quite shocked. Overall I would revisit but only once full renovations are done and I could guarantee a better room.

Ken Kitikoon 2 years ago – Google

10
Beautiful grand old hotel with a lot of charm. Excellent French restaurant. Very pricey though.

sandeep patel 2 years ago – Google

9
This Victoria hotel is one of the best hotel in Interlaken. You feel very special, you get royal treatment. And icey mountain in front of hotel. You can see famous Jungfrau from hotel by binoculars. There is big ground in front of hotel. And so many branded watches showrooms. They provide texi service for casino behind that hotel. It's really nice stay over there. Interlaken is at center from Zurich and Bern.

Andrew McCarthy 2 years ago – Google

10
Outstanding service, beautiful classic hotel. Rooms, spa, restaurant are all beautiful. I look forward to returning.

Jodie Lee 2 years ago – Google

10
Amazing accommodation. Service was impeccable. Rooms were beautiful and furnished beautifully. Arrived to a fresh tray of fruits and chocolates. Would definitely come again. Highly recommend.

Archana Singh 2 years ago – Google

9
Super hotel and excellent swiss hospitality. The interiors of this antique hotel are so pretty you wouldn't wanna take your eyes off them. Especially, their spa and pool area. And, each room is tastefully designed. THE restaurant are fantastic. Loved their Italian restaurant and their breakfast buffet is massive. Staff is very courteous and helpful. Overall i loved staying here.

Oliver Dearden 2 years ago – Google

10
Amazing place. Height of luxury and fantastic staff. If you can go, go!

Akhil Mohan 2 years ago – Google

9
Great hotel with very classy rooms and interiors. The mountain views are unbelievable and the hotel’s location is perfect. Helpful staff as well. Room service menu was a bit limited but there are plenty of eating joints nearby

Willem Koenders 2 years ago – Google

9
My family and I had a few drinks here (we did not stay overnight). The different ballrooms were absolutely gorgeous, beautifully decorated for Christmas when we were there. We liked the live piano music a lot. Beer prices are totally reasonable still - we had a wonderful time here. Great service too. Wonderfully located centrally in Interlaken. Very imposing, and the exterior slightly less so than the interior.

Aniruddha De 2 years ago – Google

10
Beautiful hotel. Grand experience. Excellent staffs.

Derya Kilic 2 years ago – Google

10
Went here to one of their terrace restaurant after a day hike to harder kulm. The view is spectacular, the ambiance great. We enjoyed dinner here. Went on a weekend and was not too crowded though we found a seat without making a reservation. Of you are lucky you will be able to enjoy live piano music. The service is attentive but seemed very stressed. Overall a good experience.

Simran Pal 2 years ago – Google

7
“The hotel was super nice. Enjoyed at every corner of the Hotel that offers breathtaking view of mountains”.
The atmosphere was warm and I loved it, and the food was delicious.
The selection of wines was very impressive.Perfect special night out for us - delicious cuisine, good wines and friendly service.Great charming Italian restaurant with high level of service. The food was traditional and high quality.
The wood-fired bread oven is a focal point of the enchanting restaurant, as are the extensive selection of wines by the glass and notable vintages, displayed by the entrance.

Ben Marcus 2 years ago – Google

8
Nice hotel with lots to do and friendly staff. Very large rooms. Restaurant was fine but not out of this world. Very pretty lobby and gorgeous pool

Electric Life 2 years ago – Google

8
Very clean and modern. The staff is really nice, but the place is a bit too cold and the suite is sparse in decor. I've seen much more impressive Hotels with less credentials. Another mind boggling issue and s the lack of bidet in the bathroom, in this day and age it should be a must. Even the USA 🇺🇸 does not have a culture of personal hygiene, but most upscale hotels, say in Los Angeles, have proper bidets...it's 2016!

Wilson Lee 2 years ago – Google

8
Beautiful lobby and plenty of amenities. My room is carpeted but with a very awkward huge hump across the room. Beautiful place for a walk in the morning or after dinner!

6teve trekker 2 years ago – Google

10
Stayed here July 2016, what a stunning place... 4 Adult with for motorcycles, secure parking.. lovely beer lovely scenery. . Yet get what you pay for.. stunning

Roark Jarrett James 3 years ago – Google

9
Beautiful hotel with a wonderful location. Get a room with a balcony for an amazing view. People were helpful.

Mária Lutring Moser 3 years ago – Google

9
Weltlider luxus hotel. Beautiful! With more then 150 years history.

John Alker 3 years ago – Google

9
Good dining facilities, great spa and pool, indoor swimming and indoor/outdoor hot tubs with jets

the other Michael Jackson 3 years ago – Google

10
Fantastic location and a great 5 star hotel in Interlaken

Mariam Al Mansouri 3 years ago – Google

9
The best hotel in interlaken

Monica Linardi 3 years ago – Google

10
Very nice location. Very nice hotel and view. Love it !!!!

Rogerio Farinha 3 years ago – Google

9
Upscale Hotel with great view to the mountains. Located in the heart of Interlaken you can see the paragliders landing in front of the Hotel all the time. There is a spa and big swimming pool available on the underground floor including a large terrace. Highly recommended if you can afford the jet7 lifestyle.

Sanjiv Malhan 3 years ago – Google

8
Loved the spa experience.

Ben Miles 3 years ago – Google

7
Very friendly and great views

hima bindu 3 years ago – Google

10
Wonderful hotel and historic with some special touches. the dinner at la terrace waz the highlight, worth every penny. They have a dress code but is not strictly followed.

Barneysdad , 3 years ago – Google

10
Beautiful hotel with classic accommodations. Locardd in Interlaken with a grand view of Jungfrau, only caution is no air conditioning and we were there in 90 degree wearher, The hotel did provide fans. GRAND PLACE.

Martina Kalvodova 3 years ago – Google

5
Nice hotel, perfect staff and service, good wifi, great pool, spa and fitness centre. Mediocre room with a terrible view of a concrete garage wall.. and from the looks of it many other rooms have similar kind of view...

Khaled Al H 3 years ago – Google

10
Antique hotel with great view and location verify of breakfast is very tasty

Andrew North 3 years ago – Google

7
Good service, slightly expensive

Aditya Gupta 3 years ago – Google

8
Great service helpful staff and the location was just amazing near the mountain

Gray Pendleton 3 years ago – Google

9
Loved it. Kept going back for more!

Max S. 3 years ago – Google

10
Very nice hotel. Attentive stuff. Beautiful town. Great brasserie

FAISAL FAZLANI 3 years ago – Google

9
The best Hotel in Interlaken. From the location to the amenities.

The staff from the entrance to the Cafe waiters are all very welcoming and hospitable.

The rooms are spacious, modern and comfortable though it is an old Victorian style hotel.

I would not prefer to stay at another place in Interlaken

Alexandru Tipter 3 years ago – Google

9
Old school 5 star hotel, good central location, polite staff, decent spa facilities.

Sameer Kushawaha 3 years ago – Google

9
Votel interiors is fabulous... In the movie DDLJ there is scene of SRK doing prank with artificial rose with Kajol...that scene is shot in front of this hotel..

Hamad Almualla 3 years ago – Google

8
Nice location and interior decoration in lobby,but rooms really needs some attention and air conditioning and curtains

Faisal Al Olayan 3 years ago – Google

8
I didn't stay at the hotel but we tried their restaurant and really it's tasty and the service is so good. I believe for those who likes to sit in an open area with an awesome view u must try it.

Anthony Nelson 3 years ago – Google

10
One of the best I've ever stayed in. The pool is out of this world. The service was extraordinary. The location is breath taking.

John Curry 3 years ago – Google

10
Stunning Location, perfect service, fabulous food

Stas Sagdeyev 3 years ago – Google

10
Victoria-Jungfrau is, without a doubt, the best hotel in Interlaken. Rooms and service are luxurious, however, it is not cheap. Suitable for wealthy guests only.

Franco Chow 3 years ago – Google

10
Classy Interior and lots of dining options.
The spa is also of high quality.

蔡文山 3 years ago – Google

10
Good service ✌️

Michaela Juris 3 years ago – Google

10
The best hotel I have been to in Switzerland so far. Very customer focused, all professional and friendly, everyone greets with a big smile on a face. Easy check-in and out. The meal surprise from the restaurant chef was really a nice surprise. Highly recommend to have a beef at La Terrasse restaurant, you get to meet the chef.