I think our concierge John Coleman is what made our time here stand out. As we arrived at the front of the building, he not only greeted us but he walked us up to the check-in counter (despite our being very early) and got the process going. He stored our luggage so we could explore Cork until our room was ready, but before we left he went over a map to orient us to where we were and things we may want to see. He also provided a small attractions booklet with his contact information on it in case we ran into any problems. Throughout our stay he went out of his way to make us feel welcome and appreciated. Knowing how many guests must stay here on any given day, it's nothing short of a miracle that he can keep everyone straight! The front desk staff was really pleasant, and our room was clean and spacious. We had a nice view of the river. We arrived during a heat wave, the likes of which they hadn't seen in 40 years -- and of course the building had no air conditioning, so they went out and purchased fans for the rooms! When our comforter felt too heavy, the front desk provided an extra sheet at our request so we could use that instead. The concierge additionally gave us ideas on where to eat, drink and catch music and he'd check in with us every time we'd return. Metropole is very centrally located, so it's easy to walk anywhere in town. When it was (sadly) time to check out, he called a taxi for us and stood outside with us until it arrived. The service was truly above and beyond. Every hotel should have a John Coleman.

A lovely clean modern hotel. Breakfast was so fresh and hot. Most of all the staff was so helpful and pleasant. John was outstanding with his help and kindness to my mother who uses a walker to get around. I'll be definitely be back. Thanks

Absolutely fantastic hotel. The staff really went above and beyond to ensure our stay was the best. The hotel has been recently renovated and it is very nice and modern inside but still with a touch of an old school upmarket hotel. Only one slight negative was that the rooms were very warm at night but this was due to rather unseasonable warm days and nights at the time. Food is also very nice in the Met restaurant and the leisure center was also very pleasant. Next time I am in Cork I will be checking availability here!

Scott at the front desk is pure gold. So helpful, thoughtful and polite. Even the single room I was able to procure was excellent, the use of the space was well thought out and the fixtures and furnishings were of a great standard.
I had no option but to stay here due to no other rooms being available in the whole of Cork city and surrounding areas but now I'm glad that was the case.
Perfect location, perfect staff and to be honest...for the quality...I was happy to pay the price.
Thank you.

If you're going to Cork this is the best place to stay very central every thing within walking distance great places to eat. The staff treated my wife and I to a five star service. I would highly recommend The Metropole,if I could give it Ten Stars I would.

Beautiful hotel. Really comfy beds. The staff are amazing and the food is gorgeous. Good location too. The customer service is second to none. Very happy and will be back!

Very nice hotel. The site that we booked on was messed up the reservation, however, the hotel gave us a free dinner to make up for something that wasn't their mistake. Be ery kind and understanding staff.

Really great place right downtown in Cork. The staff was excellent! Stay was great. Breakfast was reasonably priced and while basic, had what we needed. Service the entire time was on point. Excellent gym as well!

I have never stayed the night here, but I have attended many functions over the years. Its one of the best looking buildings in the city, inside and out. It's always clean, staff are always friendly and attentive. I really like this hotel.

Tail end of a remodel I benefited from. Super soft bed. Good amenities. Lovely staff. My toilet didn't flush but they looked into. Walking distance to many activities.

Had a wonderful family dinner there on Paddy's Day, after walking for over an hour in the city looking for somewhere that wasn't crowded. We walked across to the other side and I wish we had done so earlier. We had a nice relaxing dinner and everything was lovely.

Recently held an event here for almost 200 people and can’t rate highly enough. From the food to the bedrooms it’s really top class. The bedrooms are newly renovated and the 4th floor rooms have a great view over Cork City. The management team were a pleasure to deal with and they couldn’t have done more to accommodate our needs. Would recommend highly for any event or just to stay the night and enjoy a city centre hotel.

John The Magnificent Concierge and Emmit The Fabulous Front Desk Manager took great care of me, listing out superior recommendations in and around Cork to eat and visit. Extreme value added. Plus hotel is well located, and very cool historically!

At the moment the hotel is being decorated so will be very nice once it's finished. Our room was fine .tea and coffee etc in the room. The reception we received was very nice and polite. Breakfast was lovely.

Great location. Friendly staff and very good bar food

It is a very very friendly place try to make your stay as comfortable as possible it like be at home but away at the same time

Staff deserve a gold star. Stuck here due to snow. There is a skeleton staff working hard to keep guests happy. Nice warm rooms. Good breakfast. And a range of games and movies to keep us entertained

Staff on reception amazing it was like we New them for ever was there for our friend Paul's 50th birthday will be back the 2 sisters.

Fantastic location to all sites of interest and restaurants, train and bus station easy walk away and car hire firm too. Conceigre John most pleasant and helpful at the hotel. Pool decent with jacuzzi, steam and sauna room.

Lovely staff, very helpful with getting our bags up to the room. Food was lovely

Absolutely lovely ....afternoon tea with a friend....pleasant efficient staff, great food well presented....relaxing charming surroundings....a real treat

Nice enough for a drink but can get crowded in the bar. Stayed there recently and found it to be welcoming. The room was warm and cozy.

Did not stay as guest, only here for a function in the ballroom. Service by all staff was very professional. Place was clean and tidy. Bathrooms were up to a high standard and clean.

Love this hotel, stayed here every year for the past four years. Great location for city locations. Lovely staff, reception and bar restaurant. Our only criticism is the chefs in the kitchen have no love in presenting food, it’s very bland and often served Luke warm. No care in presenting good food.

It's time for a makeover in the Met Bar, the main bar of the Metropole Hotel. The photo of the bar on the hotel website does not look like the bar we were sitting in. It's tired now and could do with some glamming up. Staff are efficient but not very friendly, we ordered a pint and a prosecco. The latter could have been more chilled. Only advantage is that it was not busy at all on a Saturday night which meant plenty of seating available. Great location

Very friendly and well placed to enjoy other venues within the city. A good host for the annual Jazz Festival.

A really nice hotel near the mighty centre of Cork, the food was great but the bar service could have been better.

Beautiful hotel in the heart of cork city, one of the top venues in the city every bank holiday weekend in October for the Guinness cork jazz festival

Great hotel. The staff are amazing and John, the doorman is the face of the hotel. Good bar, good food. Try it for yourself.

Gorgeous hotel with great rooms. Some of the rooms have riverfront view, which is beautiful. Great location - a lot of amazing bars and restaurants within walking distance

...my son booked me in. I had come down to Cork to join him to see Brian Adams in the Marquee. Made it up to my floor in the ancient lift and trying to `swipe` my door-card the door wouldn`t open... stuck with my luggage in front of my door... got help from a room-service guy who happened to pass by...left my luggage in the room to collect new swipe-cards... room completely overheated and no way of setting the room-temperature, leaving the windows open, looking out to sad red brick-walls and rundown yards, roofs and downpipes.... the show was absolutely fantastic, the night was not comfortable because of the room-temperature, although I liked the bath-room and the bed... hell, it was only one night....

Nina made our stay so enjoyable! We have been traveling from Dublin and throughout Southern Ireland and so far our stay in Cork has been our favourite! From an amazing room to assistance with dinner and breakfast she has been an amazing help! The hotel is beautifully updated and the view is breathtaking! Drinking fresh pressed coffee on the veranda has topped the stay! Thank you Nina and the rest of the amazing staff!

Single room was pretty small! This is unfortunate! Otherwise good hotel. However, I would not recommend the swimming pool and sauna. Especially the sauna is very unhygienic as no one uses towels to sit on to protect the wood (is this the Irish way to use the sauna?).

Quaint centrally located downtown hotel, very good value. Room 308 large with sitting area and old chandelier s, great fun. Staff very accommodating and thoughtful.

Could do with an update and took a long time to get served but still very nice

Fantastic service, friendly and extremely obliging staff. We had an awesome stay at this hotel. We would definite stay here again.

Great welcome. Lovely room. Smiling staff. Willing adherence to my dietary requirements. Courteous staff on both visits to lovely clean pool area. Will be back to The Metropole on every future stay in Cork City. 5 Stars.

Friendly, helpful staff! Clean, comfortable rooms. Walking distance to great restaurants , pubs and the English Market shopping district. And right on the River Lee!

First stay on our honeymoon. Got to stay in a newly renovated rooms. Had a lovely dinner and breakfast there too.

Great welcome. Lovely room. Smiling staff. Willing adherence to my diary requirements. Courteous staff on both visits to lovely clean pool area. Will be back to The Metropole on every future stay in Cork City. 5 Stars.

Great hotel. No complaints. Would stay again.

Excellent room. Staff was very accommodating and let us keep our bags there for the day before check in.

Great Food, great staff, reasonably priced. Could not speak highly enough about Staff. I will be back.

Great service, facilities and location. The room was very comfortable - no complains!

Went for tea and scones which was advertised on board . Actually they had none. Looked at another board in the lobby advertising soup. Ordered soup to be told there was none. Staff did not really care. Just working to Friday

Great location. Comfortable. Clean. Good food and staff are really nice.

Easily accessible. comfortable and clean rooms, good food in restaurant and cafe, friendly staff, really good travel value.

Great location for getting to town within a few minutes. Staff very accommodating and helpful with queries.

We stayed in your hotel 3 nights end of November 2016 the hotel was very cold, food over cooked, Carpets are torn a notice near the lift to say they are having a facelift could not see any work being carried out.
we would not have stayed if we had not paid in advance. However we found the Staff polite and friendly.

I have stayed here a number of times because it is well located and is close to everything that I want to see while in the city. They claim that you get the best price by booking directly with them rather than thought any third party and that does appear to be true to some extent.

I was interested in booking a room for two nights in July 2017 [I plan well in advance] and the best price that I could get through any of the well known services was Euro 198.00 for two nights which is exactly the same as what was available booking through the hotels website. However, if I paid in advance the price via the hotel’s site was Euro 178.20. [To be fair the 10% reduction is available up to 7 days before the actually stay however I am willing to bet that the prices will have increased between now and next July].

I have given four rather than five stars because I have had street noise issues in the past and also because I consider the pricing to be a bit on the high side.

Nice Hotel in the centre of Cork.
The rooms a very tidy and the bed is comfortable.
Since it is directly in the the city, some rooms can be a bit noisy due to the traffic and the bus stop which is behind the Hotel at the River. So at night windows might to be closed and there was no air conditioning.
The breakfast buffet is great and there is anything you want from Full Irish Breakfast to cereals and fruits.
The leisure center is great too and complementary for hotel guest, please consider to use swimming caps if you want to swimming.

Nice but aging hotel. Only 1 elevator. Staff are friendly but seemed overwhelmed handling multiple guests. Location is walkable to Cork attractions.

Small room, buy double bed was comfortable and shower was.hoy. free wifi and included breakfast made this a good deal.

Just had dinner in la trattoria. Food was good enough but service was ok

Very disappointing and service was terrible. Explained to the barman that we were under time pressure and still ended up waiting 40minutes for a duck spring roll!!! Not impressed and won't be heading back. Also, as it was a Tuesday night and there were very few in the bar, it's not like they were under pressure!

Just had a brilliant weekend with ye staff food leisure centre was so good could not find fault with anything. Would highly recommend this hotel

Nicely appointed & comfortable hotel. Chosen for it's proximity to Kent Station & the main shopping area (Big dept. stores etc).
Didn't have dinner but the breakfast was v nice & well cooked.
TV's need "dragging into the 21st century" but that's a small niggle.
Free WiFi. Accessible. So many places make this a faff.
Will be staying, again, over the winter.

Nice place. The receptionist was nice with a really nice rack.

It doesn't say any where on the web site at all that there is a hot tub in the room but there is. Worth every euro.