Lovely stay at this wonderful hotel. Superb location. The rooms were very comfortable and spacious. Very nice shower and bathtub with views. All the staff is very friendly, special thanks to Sumor for his Kindness and Hospitality. The food was really good, we enjoyed every bite.

It hurts me to give this hotel 3 stars, after the outstanding check-in experience and fascinating hospitality; the fact that this rating was due to the level of sound-proofing. See our likes and dislikes below:
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👍🏽great check-in experience
👍🏽lovely and kind staff
👍🏽amazing design of rooms and facilities
👍🏽comfortable bed
👍🏽great room
👍🏽shower and toilet are separated with their individual doors and two basins and spacious standing area.
👍🏽automatic blinders for both the room and shower
👍🏽they have a pool
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👎unfortunately the sound proofing needs a serious inspection. We could hear the people talking in the corridors as if they were with us in the room. We could hear the neighboring guest laughing and talking as well. We struggled to sleep for two night with little to almost no sleep on both nights. The feeling that someone could hear us made very conscious when talking my or waking in our own room. The main strength for a hotel is the quality of sleep, even if the bed was great, but this was our main issue.
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Again, this review has been difficult as everything was great except for that; which quality of sleep as it is the main objective for booking a hotel, right?

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We are grateful for the people who were at our service and the attention to details for the service and the place design. We hope the next time we visit this place, I could update this review to 4 stars instead.

Stayed for 2 nights at the very beginning of our honeymoon in October. Everything was wonderful and I was really impressed by the quality of the hotel and the service. The staff were attentive and anticipated your needs. The facilities were modern, clean and perfectly maintained. I think it was excellent value for a 5 star experience. The breakfast buffet was also one of the best I've had, with a huge Asian and western selection.

Truly a five star experience. From booking to checking-in and out and the stays.

The breakfast buffet was a standout highlight, offering an impressive variety of options that catered to all tastes. From freshly baked pastries to a selection of local dishes, every bite was delicious and beautifully presented.

The staff were another highlight. Their professionalism made me feel welcome from the moment I arrived. They were attentive without being intrusive, always ready to assist with a smile and the hotel is very generous.

The hotel’s strategic location made exploring the area incredibly convenient.

I highly recommend it for anyone looking for a memorable getaway.

My stay at RuMa Hotel in KL was exceptional. The hospitality was top-notch, with the staff being incredibly friendly and attentive throughout my visit. From check-in to check-out, everything was seamless and well-organized. The rooms were immaculate, and the atmosphere was both luxurious and comfortable. I truly felt welcomed and well taken care of. Highly recommend this hotel for anyone seeking a pleasant and memorable experience in Kuala Lumpur.