Hôtel très bien situé à Monaco, le personnel est très accueillant et efficace. Le restaurant est excellent et les services en chambre très bons aussi. Je n’hésiterai pas à revenir et je le recommande !

I would like the hotel to be more forthright with they're customers and describe the facilities and accommodations more justly in the future.

We booked the hotel especially for the pool and gym facility that was supposedly listed. The pool was nice but was a shared common space for several other buildings in the area which made it feel a bit like a big resort instead of a hotel.

They charge 40 euros a day for parking when there is a public parking next door for 25 euros. Overall the staff could have been a little more forthright.

We had really wanted to exercise on our trip but the gym was being remodeled and they offered to have us use one nearby but the Concierge service could not arrange it in the end and asked us to pay an extra 140 euros per person. The manager told us that it was not the hotel's fault as it was listed on the hotel's website, we booked through a third party site so that information should have been provided on there and it is the hotel's responsibility to keep things updated. We were offered no discount or compensation for this which was a bit disappointing.

Nice new rooms,
Good front desk service on checkin and check out.
There was an used tissue between the desk and the wall from a previous guest that was never cleaned up and the water in the room was never replenished.
I also found the shower mixer a little confusing at first.
The new lobby looks good but was getting painted when I was there.
Thank you

Good, clean hotel.
Staff are friendly and helpful.
The restaurant is good, a little long to serve but nice food.

Really enjoyed our stay. Absolutely fantastic location and staff are so helpful. We will be back soon.

Nice hotel, loved the size of the rooms, but the showroom is small. The kitchen is too basic so preferred to eat outside. Can get noisy during the day because of close proximity to the helicopter landing place.

This is a lovely hotel and have some nice touches. However I feel the valet department needs improving as do reception. I told the receptionist that I had about 10 calls to my room during our 1 night stay. She just said ok I will look into it. I mean I am checking out! Didn’t deduct anything!!! It was a pain to be woken up early in the moring after a late night out. Obviously something very wrong with their telephone lines.

Your staff from the front desk to the wait staff was excellent. Your bar maid (red hair, piercings) was the best bartender I have ever encountered. She was friendly, knowledgable and made the best martini I have ever tasted. As a person who travels a lot and appreciates the convenience of eating at the hotel, your food is nothing short of terrible. I do not like using such a strong description but my experience was this bad. This is a wonderful hotel in a great location with great staff, the food must change

This is a lovely hotel in a good location on the outskirts of the city. It is near to a bus stop which takes you into the centre of Monaco. The front overlooks the beautiful Rose Garden. The room was very comfortable and room service was excellent with fresh towels every day. Reception staff were very welcoming and helpful. The restaurant was very dark - I am not sure if this is normal as there was some refurbishment going on but, if not, I would suggest brighter lighting as it was very hard to see and made it difficult for my elderly mother who has limited sight. The breakfast was very good. We ate in the restaurant a couple of times in the evening and the food was excellent, although very large portions! We were told we had a sea view but this was quite limited. The pool is nice. I would recommend this hotel.

very nice hotel with great wifi. very clean room. very noisey during the day due to renovation work, but i was warned of this at check in. i did enjoy my stay at the Columbus

We were made welcome on arrival, and as my wife was celebrating a big birthday, you very kindly up grade our room to a suite, which was very nice and thank you very much. Breakfast was available to us in our deal, and we had plenty of options each day. Yes we knew you had the builders in, and that's why you didn't get a 5 rating. Only a couple of minor points we had to ask each day for tea and coffee refills for our room, also the TV was very slow to load, I can remember back years ago when you turned it on, and got a picture straight way, now you have to wait ages for it to load, then very little choice. But would recommend your hotel to anyone who asks, look forward in the future to sampling a full refurbished New Columbus Hotel.

Went low season and was OK sure it would be much better in high season

Great place in a nice spot with some pleasant restaurants nearby.
The hotel is nice, but is currently undergoing some improb=vement.
The room I stayed in was really nice and was recently updated. The bed was huge and comfortable.
Everything in the room was great and all the staff were very nice.
The valet parking was a nice touch, being able to hav=nd over the keys and have it parked and delivered back to me was much easier.
A couple of things need looking at to make this hotel perfect.
Those are: Bottles of water in the room. Coffee and milk in the tea making facilities. A table on the balcony.
Other than that, it was a great trip in a nice hotel.

Super friendly staff. Very stylish,comfortable and awsome! Great bacony views too.

Great room overlooking the water. Decor was a little dated, but the hotel was in The middle of a total makeover. A little noisy during construction, but all work stopped by 5PM. Would go there again!

Very nice and affordable hotel. Valet parking. Nice room.

Have stayed here many times and would stay again. Love the staff, love the location & love the buffet breakfast. You can walk from the heliport! Lot's of good cafés & restaurant's in the area. For a 3 star hotel I'm impressed.

Rooms well appointed,
Staff very polite and professional
Parking is very tight and expensive

Professional and friendly personnel, except for the waiters working for breakfast service in the morning (quite unfriendly and snobbish ).
Old fashioned hotel but with its charme.
Free Wi-Fi is available for guests.
Food served is catered from 3rd company - not bad.
Prices are in average of the Monaco standards.

Brilliant location but let down by tired decor and poor staff attitudes. It seemed that no one worked as a team and there was an overriding sense of trying to avoid work. There were however a few notable exceptions.

Staff were friendly and helpful. Room was nice, if a little dated and worn.

very good location of the hotel. If you`ll have a sea-view room, order breakfast to the room and have it on the balcony) For my point of view the interior design speaks like "I was luxury 20 years ago" crocodile leather in the lifts?! really ? nowdays it looks funny ) other things was good the stuff was polite and hospitable.

Had a lovely stay at this hotel staff was very nice had a treat for our honeymoon room and lovely rooms only one thing the breakfast wasn't good cold water for tea wasn't warm had to tell them to get some more and breakfast wasn't the best

This hotel does not care about its customers. They charge the price for the rooms as in the high season, but do not warn that the hotels are being renovated and you will wake up from the noise at 8 am. And do not expect to rest in the room during the day, the noise will be until the evening. Very disappointed.

I love this hotel. We went on a 5days vacation in Monaco. We chose this hotel. It's so clean and the people are so nice here. There's a private parking with an parkingservice, free shuttle to the casino, town or beach. The rooms are nice and big. The swimming pool is good for a swim and almost all day open. Close to the port of Monaco. Even the dog gets a special treatment. I would definitely go back next year !

A very nice hotel very friendly and helpful staff. A little rough around the corners and little more attention to detail would serve well.

Amazing! If your budget allows, this hotel will not disappoint.

Kind multi lingual staff. Don't expect fast restaurant service, embrace the Mediterranean lifestyle instead. Rooms are spacious and well furnished.

Lovely hotel with friendly staff. Nice location in a quiet area of Monaco, but close enough by all the main attractions.

A little out of the way, but nice rooms. I had an ocean view room which was a plus. Also close to the helipad which is a nice way to get to Nice.

Very comfortable Hotel looking right over Princess Grace's amazing Rose Garden...very convenient and quiet

Fanstatic review! I can't believe it's only 3 star but all rooms have sofas and baths! Service is also great:)

Nice andre clean

Excellent service throughout, but the rooms are dated.

Not as expected. Hotel rooms very tired very worn carpets, thread bear and dangerous especially near the glass patio doors. There was a great lack of leadership/ management in the restaurant at breakfast time. The bar closed at 9.45 pm in the evening. When we returned from an evening out we decided to meet in the bar but the waiter said he was going home at 10pm!!
Admittedly there was tea/coffee facilities but these were not kept filled up no milk or hot water and this was he same for our 4 night stay, The staff could not arranged to fill the machines or offer alternative hit drinks. either. The hotel was not busy so this was no excuse. All in all a very disappointing hotel. Please also note there is NO restaurant for food and location is a little out of the way to go and find food unless you know the area. There was a unusual total lack of information in the rooms and hotel generally if places to go and eat local amenities etc. The Concierges were absolutely brilliant and couldn't do enough for us, but as for the rest of the staff there was a distinct apathy. Unless there was a drastic change in management and upgrading of facilities we will not be returning sadly as we thoroughly enjoyed Monaco and the area.