The service at Rosewood is as good as it gets. The staff are sincere and friendly. The grounds are beautiful and expansive. The spa was incredible and the gym is the best I have ever seen in a hotel. There were plenty of free weights. This is not a hotel for the budget minded.

Have been here twice and it is one of the best resorts I've been to period! Customer service, the grounds, the food, everything is 5 star. We even requested the same butler because she was so good! I hope to go back soon!

Holy wow! I've been to about 20 upscale resorts, and this place is easily the nicest hotel I've ever seen. The three things that impressed me the most were the boat ride to my room, the outdoor shower, and having my own personal Butler.
Moments after I accidentally left my passport at the front desk, I thought, "I'm not going to worry because I know they will take care of me." Sure enough they located my luggage and passport before I even contacted them. Incredible service, beautiful resort, delicious food, unforgettable experience!!

The facilities are clean and first class in quality. Location is wonderful. Food is consistently remarkable. The hospitality and friendly nature of the people put it in a class all by itself. One of the nicest resorts I have ever visited.

This place was top notch! The food, the room, the property and the service were all excellent. Really the service impressed us most. Everyone from the maids to the sailboat rental guys were all just so friendly and accommodating. Would definitely return without question! They could use to pave the private access road, but that’s my only negative. Great place!

This really is an amazing hotel in every way. Absolutely every detail was taken care of to perfection. The service was exceptional. The managing director, Daniel Scott was friendly and present and made us feel at home from the moment we arrived. The food was great, Chef Enrique and Pastry Chef Fidel were extremely accommodating on every request. Our butlers Giselle and Daniel went above and beyond to make my four year comfortable and entertained. It was one of our best vacations. Already planning for the next visit.

Sandra Leiva Lopez

What an amazing resort and staff. The resort has something for everyone in the family. A week stay is perfect and you won't get bored if you don't step foot off the property.

The spa is great with lovely amenities. Lounging by the spa's pool with lunch and cocktails is highly recommended. Staff and the service are top notch.

Outstanding service exceeded every expectation. This resorts takes luxury to the next level would definitely recommend a visit.

Incredible service and exceptionally clean resort. Save room for the lobster tacos down by the Oceanside bar!

Great premises and facilities. Loved the restaurant and the views

Good location, great amenities, excellent food and staff

Really nice place and the food/stay was great. Everybody is really nice and helpful

My boyfriend at the time (now fiance) and I heard GREAT things about Rosewood Mayakoba, so we booked our vacation and arrived July 27, 2017. We stayed 4 nights and honestly can't speak highly enough about every aspect of this place! From the time we were picked up in the Cadillac Escalade from the Cancun Airport, which was stocked with refreshing beverages and A/C, the experience was nothing less than top-notch. When looking/booking this vacation, the goal was relaxation, superb customer service, convenience, beautiful scenery and clean accommodations...and Rosewood Mayakoba surpassed all of our expectations (which is honestly quite difficult). All of the restaurants within the resort left us wanting-not...each was fine dining with an incredible atmosphere and always a friendly staff. Our Butlers, Marimar & Garen, were THE BEST! They were always available but never overwhelming. They actually played a large role, along with Fernando, in the night that changed everything for us....the night Steve proposed to me at a private dinner set perfectly tucked away in the trees by the lagoon. He asked; I said Yes! The execution of this incredible surprise was impeccable. I could go on and on, but I will leave it with...we will be back again SOON and highly recommend anyone looking for an ACTUAL high-end establishment, with the comfort of being around friends, should stay at Rosewood Mayakoba!

As an adult I’ve often reminisced about how carefree things were when I was a child, how it was just about having fun with seemingly zero responsibility. Especially those types of days during the summer when I felt like the world was my oyster. Well here, at the Rosewood Mayakoba, over Thanksgiving, I got that feeling again. I don’t know whether it was the flawless service (they took anticipatory service to the next level), the beautiful setting and pristine grounds, the delicious food and drinks, the kids club and babysitters (I have 4 kids and they BEGGED to go to the club each day), or the special events we participated in (Ceiba dinner, romantic boat dinner for 2, beach BBQ, kids’ movies). I highly recommend this hotel to anyone who works hard and wants to reap the rewards. I have traveled the globe and this is literally the best hotel I have ever experienced.

Rosewood Mayakoba is "heaven on earth" - flawless accommodations, delicious food/snacks, and the staff is top-notch providing superior, friendly, and professional service from the moment you enter Rosewood!

WOW! WOW! WOW! Just returned form our 10yr anniversary trip and cant say enough about the resort and the staff they are all GREAT! This place is amazing....first class staff that make you feel like family, first class food and drinks, first class rooms, beach & spa! You must visit this place if you are looking for 5 STAR Luxury!!! We will be back very soon!

Just arrived. Amazing place! The beach is breathtaking!!!

We ate at both Casa Del Lago and the Azul tequila sushi bar. Both were good but we had more fun at the tequila bar. It was a lot more likely and bit cheaper too.

Absolutely Amazing!!! Best experience ever. Our family has had numerous fantastic vacations at Rosewood Mayakoba. We travel often and all over the world. Rosewood mayakoba is by far our favorite. Daniel Scott, who runs Rosewood, is the best in the business. The hospitality and service you receive is unsurpassed. It truly is a magical place. The staff is so warm, kind and always accommodating- always eager to give you undivided attention. You will never experience better service than that provided by Rosewood Mayakoba. A 5 star rating is not enough- they deserve 100 stars. The grounds and beach are meticulous. The attention to detail is amazing. The restaurants are all phenomenal and la ceiba dinner is the best experience ever. The boat rides throughout the resort are spectacular. First and foremost, the staff and their customer service is impeccable. You will never be treated better anywhere on earth. Daniel Scott has created a truly unique and one of a kind culture. The spa is first class and incredible. The golf course is the best in Mexico. Suffice it to say- there is a reson why Rosewood Mayakoba has been awarded The Best Resort in Mexico for the past two years. There is no resort better.

Full of amazing daily surprises from a terrific array of wildlife - iguanas, coite, turtles, monkeys, hawks, and fish to gourmet food and an ultra sophisticated tequila selection in its own library. The property is more than a resort it's a total ecosystem and habitat where each day is a true adventure all the while you feel safe and in tune with your surroundings providing a true sense of place in the jungle, lagoons, or on the beach. Muchos gracias Rosewood Mayakoba team!

The place is beyond belief. Great ambiance and food.

Hands down, the best resort we have ever had the pleasure of staying. Everything was impeccable from the moment we drove through the main gates to the moment we very sadly left after checkout. Armando at Beach Service (who also acts as a lifeguard AND first aid main man!) rocked. He never steered us wrong and took great care of us in getting us boats and kayaks every day. Our kids LOVED the Rosebuds program and movie night! Food was amazing and well-priced. Wine & tequila were top notch. I can't say enough to praise everything about RWMayakoba and I will be BEGGING my husband to return ASAP!

Best hotel/ resort I've ever been to in terms of quality, service, luxury and food! Definitely the best margaritas I've ever had. We spent our honeymoon there and ever since and no matter how much we travel, we always talk about our trip to rosewood maykoba ! Once you experience the level of service and quality, would will never be happy with anywhere else !! If we didnt live in Dubai and perhaps lived a little closer, we woul d be hopping over more often to this magical place🙏

It's really hard to go anywhere else on vacation after being at the Rosewood Mayakoba!

Daniel & Lutz (Resort Management) and the entire team made our 20th anniversary with friends and family AMAZING! The attitude of everyone that works at this resort is impressive and a testament to the management style. I have never seen this type of environment at other hotels.

We were spoiled from the minute we were greeted at the airport. (Worth every penny of the $350 roundtrip to book the hotel transportation - It's one of the best parts of the trip - as you don't stress over ANYTHING!) You are whisked away into a beautiful SUV that is well stocked for the 45 minute drive...cold water and beer, snacks, candy, Wi-Fi.

We booked the Beachfront Suite - We never even went to the pools as you have your own private plunge pool at the suite PLUS your beach chairs and the full service right at your suite from the Beach attendants. (We love Diego at the Beach - Amazing Service!) Everything you get at the main pools, you get at your Beachfront Suite. These rooms are the most expensive room category, but in my opinion, the way to go for this type of trip. We LOVE the linens they use and the nightly turn down is the best. The way your room smells when you walk in after dinner is fantastic.

The beach has had major improvements from last year! They have brought in tons of soft white sand and they have added palm trees at each end of the beach property - VERY NICE.

The food and service at each of the restaurants was as amazing as remembered...We love the breakfast - it is impressive! Casa Del Lago at night is special and they will literally prepare you anything you ask for if they have the ingredients in the kitchen. Shout out to Angel, Carlos, Johnny, and William for always taking such good care of us!

We can't wait to get back to this resort later this year or next year for sure.
Do not hesitate to book your trip now - :)

Amazing place. Nice people who are always ready to assist you at any time of the day. Nice private cottages with privacy. Great meal, pools and park.

We went to the Tequila Library and tasted a few Tequilas recommended by Alexandro whose knowledge was amazing it was a fabulous evening , fabulous setting #happydays

The Rosewood is a world-class resort, it is difficult to describe the quality of the service, food and facilities. We had various plans to tour attractions in Cancun, but ended up canceling and barely left the resort. Warning: the drop back to reality at the end of your stay is a long one.

It isn't the best value in Mexico. On the contrary it is very expensive in many different ways. But it is unquestionably the most luxurious place I've ever been to.

The Rosewood Mayakoba is a wonderful, peaceful resort. The staff is very friendly and helpful and go beyond you expectations. The suites are clean and comfortable. It is a beautiful resort. The food at the restaurants is very good and is reasonably priced. We would love to stay here again!

Impeccable service and accommodations

Excellent resort with great quality service. Extremely attentive. Suites are amazing and we were lucky to be given an upgrade along with a few other very thoughtful freebies. Architecture is very good, as is spa and the food options. Only areas for improvement would be the beach which, whilst pleasant doesn't have the "wow" factor (most people were by the pools). Also the ferrying around on golf carts along roads with very manicured lawns and villas feels a tiny bit like a residential timeshare resort. Overall an excellent place, best for a short stay both because of the cost, but also because the very attentive service and fact the resort is very "safe" with nothing edgy could make it very claustrophobic if staying for an extended period. Overall though a great indulgence and well worth splurging on some luxury.

Mayacoba is by far one of the most amazing places we have visited. The beach is serene, the service is wonderful, the spa is phenomenal, the rooms are extraordinary. We stayed in an ocean front room and will definitely be back with the entire family. So much to do, our butlers, Marco and Alejandra are professional and courteous. Our tour guide, Mario, was so well versed and a pleasure to go work with. We've travelled to many wonderful resorts and Mayacoba has by far exceeded our expectations!!

This place is amazing! From the staff to the food to the rooms, there's nothing quite like this experience. There are four restaurants to choose from only a golf cart ride away.

Such an elegant resort, superb services.

excelente lugar

EP hotel resort . Nice ocean view and exellent service

The hotel number 1 in Mexico. Super luxury style, service and food. My top recommendation, since the price is fair in comparison with the experience. Really good.

This resort is a one-of-a-kind experience! Every aspect of this resort is exceptional: the gorgeous Suites, excellent restaurants, attentive and friendly service, immaculate white sandy beach, blue turquoise water and warm breezy climate. The smiling staff is incredible! We've been to many luxury beach resorts and this is five star at its best!

This resort is one of the best properties on the planet. The service is outstanding and the views are stunning. Nature and ocean meet in this wonderful paradise destination. My family and I have returned year after year and every time it's a new experience. Lagoon and ocean suites are all beautiful and unique. Go planning to be amazed.interesting note, you have the option of using a bicycle to get around the property...which is a FUN must for sure!!

Friendly environment.5 star service. Perfect place for a quite vacation.

The service and facilities were amazing !! Specially DJ he was very helpful !

An amazing property with exceptional service, particularly if you opt for a private standalone suite. Highly recommended.